Job Description:

RESPONSIBILITIES:

Kforce has a client that is seeking a MECM/SCOM Administrator in Sierra Vista, AZ.

Key Responsibilities:

• Provision, test, and monitor policy changes for Information Systems


• Correct system and application problems identified in event logs


• Review and monitor event logs and user access logs provide routine system updates


• Identify basic network and system fault corrections


• Provide account management services to create, modify, and delete administrator and user accounts


• Respond to automatically generated trouble tickets for changes in status and assign them to the appropriate analyst


• Patch systems


• Troubleshoot application errors, operating system(s), server hardware, network communications and storage allocation issues within the MECM/SCOM environment


• Utilize diagnostic tools to trace and resolve technical problems


• Utilize Remedy ITSM to track and resolve problems impacting continued system operations and make recommendations for any corrective actions required


• Plan, coordinate, and document the use of revised/updated procedures, processes, and methods for the operations and maintenance of the MECM/SCOM infrastructure


• Provide "on-call" support after business hours and during weekends when required

REQUIREMENTS:

• High School diploma/GED + 2 years or AA/AS + 4 years or BA/BS; IT experience/education


• IAT II certification required (GSEC, Security+, SCNP, SSCP)


• Microsoft certification within 180 days (AZ900)


• Excellent team skills, must be thorough, must have excellent communications skills, written and verbal


• Demonstrate initiative and be results oriented with flexibility and tenacity


• Strong dedication to provide quality customer service


• Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue


• Effective problem-solving skills and inherent decision-making ability


• Demonstrate the ability to continuously adjust priorities to reflect changing circumstances


• Ability to work in a dynamic cross-organizational team environment


• Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager


• Willing to work overtime, holidays, and weekends as necessary

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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