Bachelor’s degree in clinical or counseling psychology from an accredited university, with Master’s or Doctoral degrees preferred.
Valid and active license (example: LPC, LCPC, LCSW, etc.) to practice independently and in good standing without complaints against their license, as per country requirements where based.
Minimum 6 years of post-graduate professional experience in psychological health services. [AM1][ET2]
Experience in evidence-based treatments, trauma-informed care, and understanding of mental health issues in humanitarian aid workers.
Experience in health promotion and resilience training curriculum development, and virtual/in-person training facilitation.
Demonstrated experiencing managing psychosocial impact of health, safety, and security events
Knowledge, Skills, and Abilities
Demonstrates ability to work effectively as part of a team with the relationship building skills to work collaboratively and effectively with key stake holders
Independent practitioner who is self-motivated to meet deadlines with evidence of problem solving and critical thinking
Ability to demonstrate trauma informed approach when involved in case, incident and/or emergency management
Good time management skills and ability to prioritize and work under pressure
Demonstrated ability to work in sensitive situations with partner organizations
Strong intercultural-cultural skills
Ability to train and convey information to a variety of personnel on various skill levels
Excellent interpersonal and problem-solving skills
Excellent writing skills and communication skills
Diplomatic, able to manage conflict and move groups toward consensus
Good judgment and sound decision-making skills
Excellent organization and planning skills, detail-oriented, ability to work on multiple tasks simultaneously
Strong initiative and self-motivated, with a commitment to humanitarian principles
Able to work without close supervision, specifically with remote management
Proficiency in virtual communication tools (email, video conferencing, chat, phone) and proficiency in Microsoft Office.
Able to work flexible hours when needed, including off-hours and weekends for critical incident response
Preferred Qualifications
A strong background in critical incident response, crisis management, sexual violence response, and culturally adaptive counseling.
Previous experience in humanitarian aid sector, in MHPSS programming, or organizational staff care.
Required Languages - Fluency in French, Arabic, Spanish is highly desirable.
Travel - Up to approximately 30% of the time, primarily to/within the various regions, and sometimes in remote areas with minimal amenities available.
Agency REDI Competencies (for all CRS Staff)
Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
Personal Accountability – consistently takes responsibilities for one’s own actions.
Acts with Integrity - consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
Builds and Maintains Trust - shows consistency between words and actions.
Collaborates with Others – works effectively in intercultural and diverse teams.
Open to Learn – seeks out experiences that may change perspective or provide an opportunity to learn new things.
Internal: Organizational Development, Employee Relations, REDI, Regional People Officers, Safeguarding, PIQA, Humanitarian Response Department, Regional Safety and Security Advisors
External: Service providers contracted with CRS for Employee Assistance Programs and Critical Incident Support, partner organizations working in humanitarian aid
What We Offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Note: All interested applicants must be authorized to work in the U.S. at the time of application.
Disclaimer:This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.
CRS is an Equal Opportunity Employer
[AM1]An Advisor II’s education requirement is a bachelor's degree. Can the Master’s be preferred? Also, can you provide an example of the type of licenses that are required (or equivalent – dependent on location)?
[ET2]Modified first and second bullets. Added in licensure examples.
[AM3]Please include internal and external relationships interacting with position.
CRS is proud to be an equal opportunity/affirmative action employer. Selection and hiring decisions are made without regard to sex, sexual orientation, gender identity, race, age, disability, religion, national origin, color, veteran status or any other protected area.
