Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical facility with the convenience and personal attention of a community hospital. Our team is committed to delivering high-quality, safe, efficient medical care to each of our patients.
We are a proud member of Mass General Brigham, a network founded by Massachusetts General Hospital and Brigham and Women's Hospital. Our affiliation allows us to provide our patients with access to the best community-based medicine and the most advanced specialty care in the world.
Our continued goal at Newton-Wellesley Medical Group is to meet our patients' (and their families'!) health care needs and build long-term relationships that provides them with exceptional care and service.
Location
Newton-Wellesley Hospital main campus (2014 Washington Street, 2nd floor, in Newton, MA)
Schedule
We are seeking a full-time, 40-hour Surgical Scheduler to support Multispecialty Surgery onsite Monday through Friday from 8:00am to 5:00pm (shifts are staggered). There is potential to move to a hybrid format with 1 remote day per week after the successful completion of our orientation/training program.
Role Overview
Our Surgical Schedulers play an integral part in our operations.
Support responsibilities may include:
Surgical scheduling/coordination
Scheduling patient appointments
Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed
Referral management, specialty testing prior authorization, and scheduling of special testing
Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information
Reconciling expense reimbursements for team/provider through PeopleSoft
Other special projects and administrative tasks that are assigned
Qualifications
Qualifications
Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, this role is the opportunity for you. We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for the work.
High School graduate or equivalent required
Associate's degree preferred
A minimum of two years of medical office experience required
EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
