Position Title: Solutions Consultant Scheduling and Registration Products
Location: Coralville, IA
Reports to: Director of Global Accounts
Status: Full-Time, Exempt, Salary

Overview:

Leepfrog Technologies, Inc. provides its CourseLeaf software to more than 550 of the nations most academically complex colleges and universities to manage their academic catalogs, curriculum, section scheduling, registration, and syllabi management.

The Solutions Consultant (SC) is responsible for being the subject matter expert for CourseLeaf scheduling and registration software modules, and for providing information to the sales team for success with potential and existing clients. The SC focuses on understanding clients needs, analyzing their environment, and consulting with them on how the CourseLeaf suite can solve their problems, and persuading them to use the software. The SC will identify internal opportunities and recommend improvements to the product(s), and to further sales of the software. They are also the key person who carries out product development initiatives set by management for new initiatives and new products.

Duties

Sales Consultant (Approximately 70%)

Act as a subject matter expert on CourseLeaf modules, supporting the Sales team with product knowledge, client applications, and best practices.Collaborate with other departments to resolve inquiries, enhance client understanding, and improve product use through direct engagement and feedback.Represent the company through webinars, conferences, and client site visits, delivering compelling presentations and tailored messaging about CourseLeaf products.Contribute to marketing and sales efforts by refining materials, preparing RFPs, and providing input on strategy, scope, pricing, and client use cases.Perform other related duties as assigned.

Business Analyst (30%)

Collaborate with clients to identify strategic goals and align institutional needs with Leepfrog solutions for catalog, course, and curriculum management. Maintain expertise in Leepfrog software to configure, customize, and implement solutions while providing detailed requirements to the Management Team. Manage client expectations and deliver exceptional customer service, troubleshooting application issues, and collaborating with internal teams as needed. Assess client requests for application enhancements, advocating for usability of existing features and their long-term operational benefits.