As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.
We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.
Position Summary
The Energy Auditor I is responsible for providing services directly to small business tenants, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems through exemplary customer service; you will also convince prospective clients of the improved efficiency that our services will bring. This role includes completing walk through energy efficiency assessments, the installation of energy efficiency equipment and products, and for deepening customer awareness of and participation in rebate programs and the Utility's energy efficiency program.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Promote the energy efficiency program to customers through the completion of scheduled energy assessments
Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
Deliver professional, high quality services to utility customers
Complete walk through energy assessments of properties that identify key natural gas and electric saving opportunities (all living space, basement, attic, and exterior perimeter of building)
Install energy saving devices including energy efficiency lighting, programmable thermostats and hot water saving devices
Clearly explain and articulate energy assessment findings to building owner including explanation of energy efficiency rebates
Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers
Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with engineers as required
Maintain professional appearance appropriate for a representative of our organization and the utility
Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
Lead presentations promoting energy efficiency programs for targeted groups
Perform direct installation of faucet aerators and LED lamps and other direct install measures in qualified customer facilities
Conduct inventory counts and submit inventory reports as requested by management.
Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.
All other duties as assigned.
Position Requirements
Education and Experience
Associates degree or equivalent experience
One of the following:
Residential building construction
Heating and Air Conditioning System install, sales or service
Other energy efficiency designations or certificates including:
Advanced Home Energy Professional (HEP)
Building Analyst
Envelope Professional
Residential Building Envelope Whole Hose Air Leakage Controller Installer
Heating
Air Conditioning and Heat Pump
Air sealing and building insulation experience
Customer Interview & Sit Down - articulate findings and recommendations
BPI Fundamentals or above is a requirement
1 - 2 years of experience in marketing, community organizing, or a related field - Preferred
Required Skills, Knowledge and Abilities
Strong interpersonal, interviewing and communication skills.
Must be able to handle a wide work variety and work in a fast-paced environment.
Strong data entry skills in entering information in tracking systems/databases.
Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload.
Proficient in Microsoft Office, specifically Word, Excel and Outlook.
Ability to communicate effectively, both verbally and in writing with customers, clients and employees.
Knowledge of mathematical concepts such as fractions, percentages and ratios.
Committed to diversity and inclusion
Reliable transportation
Licenses & Certifications
Valid driver's license
Travel Requirements
Willingness to travel up to 75%
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.
