This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it.
Key Roles and Responsibilities:
Product delivery, design, and product builds for AT&Ts mobility and converged products and services.
Manage a platform used for real-time automated provisioning of customer treatment and notifications.
Build, edit and maintain all rules and billing system triggers based on business requirements.
Define future platform strategy, technical roadmap and serve as the expert in cross functional settings on the capabilities and functionality of the platform.
Serve as the voice of the customer and frontline as well as provide subject matter expertise on marketing technology (including CX solution design, billing impacts, notifications, provisioning tools and other technical applications) applications, platforms, training, execution and communications.
Marketing Operations Subject Matter Expert on projects using Agile methodology.
May interact with users to define system requirements and/or necessary modifications to systems in support of strategic products and services.
Deliver on customer experience and revenue targets through the definition, development and delivery of strategic offers across a wide range of channels and systems.
This position leads the execution of provisioning services and notifications for Mobility and Converged offers as necessary.
May provide consultation to users around automated systems and general business requirements to support a forthcoming launch.
May provide training and support to the marketing and sales organization.
Define and document requirements for channel readiness to include but not limited to training, communications and launch support documentation.
Integrate technology solutions across enterprise applications.
Education: Typically requires a bachelors degree.
Experience: Typically requires 6+ years of experience in similar area of responsibility.
Supervisory: No.
Our Lead Product Technology earn between $128,400 - $215,800 of TSR. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions.
With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.
Ready to close the deal on a career with AT&T?
Apply today.
Weekly Hours: 40
Time Type: Regular
Location: Atlanta, Georgia
Salary Range: $128,400.00 - $215,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
