At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner, and safer. With a team spanning 120,000+ colleagues worldwide, we share a common set of values - Integrity, Intensity, Innovation, and Involvement.
Together, we accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. Our dedication to diversity and inclusion means that we value diverse experiences, backgrounds, and perspectives, crafting a collaborative and inclusive environment where everyone can thrive.
PPD (the clinical research business of Thermo Fisher) is seeking a Senior Patient Recruitment Lead to join our Patient First Solutions division.
This is a remote role that can be based in the US, UK, Bulgaria, Poland, Portugal, Italy or Spain.
The Senior Patient Recruitment Lead owns the development, execution, and delivery of patient recruitment and retention strategies globally. This includes creating a global recruitment strategy, monitoring interventions, and providing site support.
Functional Lead:
Acts as a Functional Lead for recruitment and retention strategy and associated initiatives.
Communicates with the project team including the Project Lead, Clinical Team Manager and Clinical Research Associates.
Works with Clinical and Project Management team members to ensure country and region-appropriate methods are used and requirements met.
Trains project team members on recruitment and retention strategy and standard methodologies.
Works to identify potential risks, develop contingency plans and escalates issues as appropriate.
Acts as Subject Matter Authority (SMA) for patient recruitment and retention topics in all client communications.
Tracks metrics and builds progress reports on enrollment targets and updates.
Strategy:
Develop and implement patient recruitment and retention strategies.
Identification of potential barriers to recruitment and retention and develops risk mitigation plans.
Works with the client and PPD's project team to identify strategic solutions for the study-specific protocol/patient population.
Third Party-Vendor/Patient Centric Service Provider Collaboration:
Ensure providers are accountable for patient recruitment and retention deliverables prioritized.
Coordinate the quality and performance of providers and address any issues as needed.
Ensure provider invoices are accurate and timely, oversight for vendor budget.
Work with internal Finance and Contracts to manage any financial matters regarding providers.
Coordinate communication between providers, clients, and the internal project team.
Patient Diversity:
Collaborate with the Patient Diversity Team to ensure that the Diversity Plan is reflected within Study Recruitment and Retention Plan.
Ensure any client diversity requirements are considered during strategy design and monitored throughout enrollment.
Monitor patient diversity metrics throughout the study and report progress to clients.
Within the Patient Enrollment Optimization team:
Partner with Patient Enrollment Optimization Vendor Lead to avoid redundancy of vendor oversight tasks and ensure compliance with the vendor's designated activities on the AVL.
Gather feedback from project teams and clients to review vendor performance and provide feedback to the Vendor Relationship Lead.
Ensure that patient recruitment and retention successes and lessons learned are shared, including developing study-specific examples for a cases studies library.
Provide support for proposals and bid defenses around recruitment lead activities.
Education and Experience:
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous clinical research/patient recruitment experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5-8 years' experience)
In some cases an equivalency, consisting of appropriate education, training, and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills and Abilities:
Excellent client-facing and interpersonal skills, with the ability to establish and maintain positive relationships with clients, internal teams, and external vendors.
Strong organizational and multitasking abilities, with the capacity to handle multiple projects simultaneously and meet deadlines.
Analytical approach, with the ability to collect, analyze, and interpret data to drive informed decision-making.
Knowledge of healthcare regulations, patient privacy laws, and ethical considerations in patient recruitment.
Proficiency in project management tools and software.
At Thermo Fisher Scientific, we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to excel. Please see below for the required qualifications for this position, which also includes the possibility of equivalent experience:
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary for typical working hours.
Ability to use and learn standard office equipment and technology with proficiency.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
May require as-needed travel (0-20%).
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Compensation and Benefits
The salary range estimated for this position based in North Carolina is -.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
