Posted in Other about 2 hours ago.
Location: Weston, Florida
Location:
Weston, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Supervises and coordinates administrative functions and day to day operations within an assigned office or division.
Responsibilities:
Supports special projects and business analysis as requested.Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.Assist with recruiting, hiring, supervising staff as assigned and helps staff develop performance goals and objectives.Determines, coordinates and supervises daily staffing assignments, oversees scheduling, payroll and overall department budget. Responsible for all day to day operations and monthly deliverables. Participates in the recruitment and hiring process.Attend required meetings and participates in committees as requested.Supervises staff relations including performance management, staff satisfaction and conflict management. Provides direction, orientation, training, coaching and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions.Round with patients and visitors in practice to ensure Excellent Patient Experience is met.Leads the handling and resolution of complex issues and complaints.Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
Competencies:
ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, LEADING BY COACHING, MANAGING PEOPLE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
High School Diploma or Equivalent (Required)
Additional Job Information:
Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Required Work Experience: Two (2) years medical office front and back end experience.
Working Conditions and Physical Requirements:
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