The North America (NA) Sales Assistant performs a variety of clerical and administrative activities to support the NA Sales Team i.e. Director of Sales, Strategic Account Managers, Regional Account Managers.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Job Summary:
The role of sales assistant is to provide administrative support for business operations in order to increase efficiency and profitability. The primary responsibility will be to provide customer service by answering phone calls and emails, scheduling appointments, maintaining customer records, preparing reports, updating databases, conducting research, and performing other clerical tasks as assigned.
Responsibilities:
Answer phone calls and emails from customers or potential buyers regarding product information, pricing, availability, delivery dates, warranty claims, etc.
Schedule meetings between sales representatives and clients/customers.
Maintain accurate records of customer orders, shipments, returns, and payments.
Prepare reports on sales trends, market analysis, customer feedback, and other relevant data.
Update databases with new customer information, order statuses, and product details.
Conduct research on industry trends, competitor products, and market demand.
Perform various clerical tasks such as filing documents, organizing files, and typing letters.
Qualifications:
High school diploma or equivalent required; Associates degree preferred.
Excellent communication skills (written & verbal)
Strong organizational and time management abilities.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to multitask and work independently.
Detail-oriented and self-motivated individual who can thrive in a fast-paced environment.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
