Possess a thorough working knowledge of the revenue cycle management process. Responsibilities include ensuring that all payments are posted accurately and timely in order to promote customer loyalty. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development- we have you covered. We are always looking for extraordinary talent to join our growing team! Minimum
- High School Diploma or GED
- Intermediate computer skills with Microsoft Office Suite
- Excellent mathematical aptitude and basic accounting skills
- Must be able to learn, understand, and apply new technologies
- Accuracy and speed in 10-Key and typing
- Basic understanding of healthcare revenue cycle and medical coding and terminology
- Knowledge and understanding of accounting principles and healthcare billing and collection practices
- Highly self-motivated, with ability to work independently and meet deadlines
- Excellent organization skills with close attention to detail
- Analytical and problem solving capabilities- Retrieve electronic remittance advice (ERA) files where appropriate and import into the Accounts Receivable system
- E-post ERA files into accounts receivable system
- Post electronic funds transfer (EFT) and lockbox payments, denials, and correspondence
- Balance EFT's, lockbox, and batches posted on a daily and monthly basis
- Download lockbox bank images and automated clearing house (ACH) reports daily
- Update Bank Reconciliation spreadsheet daily
- Identify trends for nonpayment and notify team lead immediately
- Retrieve missing EOB's and resolve all un-posted cash prior to month end close
- Participate in process improvement initiatives
- Meet production and quality expectations outlined by management
- Document in detail any identified issues being sent to other departments for review and/or resolution
- Must be able to perform the essential job functions of this position with or without reasonable accommodation