SCA Code: 01113-General Clerk

Position Description

Summary

Reports to the OA Manager. Performs a variety of clerical and administrative duties, in compliance with government, corporate, and management directives.

Essential Functions

1. Complies with all management, corporate, and government directives and standard operating procedures.

1. Models, mentors, and monitors a positive normative culture.

1. Handles routine matters personally and routes non-routine business to proper staff for consideration.

1. Maintains the monthly calendar of activities and appointments.
2. Acts as the centralized point of contact for new Job Corps prospects.
3. Assists in providing presentations to local One-Stops, schools, and other agencies serving target population in effort to reach eligible populations.
4. Assist in providing Job Corps Center campus tours.
5. Aids the Outreach/Admissions Counselor with initial Job Corps prospect contact as well as maintains contact with prospects, using social media and other innovative communication tools.
6. Schedules prospects to attend information sessions.
7. Assists Outreach/Admissions Counselors with orientation sessions and information sessions to prospects of Job Corps.
8. Conducts pre-arrival calls to prospective students.
9. Assists the Outreach/Admissions and Center CPP teams with welcome activities for newly arrived students.
10. Provides information packets to interested prospects, parents, and community.
11. Conducts pre-90-day focus groups with students; provides this feedback to the Outreach/Admissions Manager.
12. Assists the Outreach/Admissions Counselors with retention activities, including communication with students in unauthorized absence (UA) status.
13. Acts as the liaison between contract management and other staff.

1. Maintains the correspondence control log, receives incoming and outgoing mail, and provides follow-up on dates for action items.
2. Performs a variety of clerical and administrative duties; prepares special reports; maintains files, records, and statistical data; makes travel arrangements, etc., as required.
3. Performs secretarial duties, including data entry, dictation, and typing of correspondence and other materials.

1. Maintains appropriate stock of office supplies.

1. Maintains a filing system for all program manuals, directives, DESI procedures, and other program documents.
2. Maintains accountability of staff, properly adheres to safety practices, and performs safety inspections in areas of responsibility.
3. Able to maintain a 75% or higher on employee scorecard.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

Required Education & Experience

• High school diploma or equivalent
• Experience and comfort with public speaking
• Knowledge of social media and influencers
• Knowledge of IT and smart phone applications
• Knowledge/experience with MS PowerPoint and Publisher required
• Two years of related clerical experience

Certifications/Competencies

• Ability to promote the Career Success Standards (CSS) by modeling appropriate behaviors, mentoring students when necessary, and monitoring both positive and negative behaviors through interventions.

• Strong organizational skills
• Excellent verbal and written communication skills
• Ability to type 55 words per minute.
• Computer proficiency: knowledge of computer software and networking systems preferred.

Minimum Eligibility Qualifications

• If the position requires driving, a valid driver's license in the state of employment with an acceptable driving record is required.

• I-9 documentation required to verify authorization to work in the United States
• Ability to pass a pre-employment drug test and background check.

Additional Information

Other Duties

This job description is not a comprehensive listing of all duties or responsibilities that are required for this position and may be updated. In the event of a change of duties, the employee will be notified.

AAP/EEO Statement

Dynamic Educational Systems, Inc., (DESI) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, marital status, amnesty, or status as covered veterans in accordance with applicable federal, state, and local laws. These include the Americans with Disabilities Act (ADA) and Americans with Disabilities Act Amendments Act (ADAAA), in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).