The Commercial Excellence Project Manager is responsible for driving continuous improvement within the business/function capabilities by deploying commercial processes, best practices, tools, and analytics. This role works with the business and functional partners to identify improvement opportunities to enhance the effectiveness and efficiency of commercial and functional processes, enabling solutions, and value management. This role manages and leads several key commercial improvement processes and initiatives to drive improvements and address identified gaps prioritized by the Business Management Team.
Duties and Responsibilities
Develop and maintain RACI roles and responsibilities for MTS commercial and functional processes.
Ensure proper controls are in place for commercial work process (compliance/SOX).
Work closely with stakeholders to define and measure Key Performance Indicators (KPIs).
Identify improvements opportunities to drive KPI gap closure.
Lead Improvement and Change Management projects that address opportunities identified through analytics, KPIs, and other information.
Define and document commercial requirements and work processes; define how process is enabled with solutions/tools (sales, marketing, pricing, rebates, contracts, customer service).
Collaborate with IT on digital solutions/tools to enable commercial processes.
Other duties as assigned.
Knowledge, Skills and Abilities
Communication skills to express and gain support for ideas and concepts verbally, visually and in writing
Proven leadership in cross-functional team delivering sustainable process, financial and operational results
Team orientation, communication, presentation, and people skills
Ability to gather and analyze information quickly to drive decisions in a fast-paced work environment
Systematic-process approach, analytical skills, problem solving skills and decisiveness
Planning and organization to set targets, milestones and follow-through on commitments
Ability to motivate others to a high level of performance without administrative authority (ability to work through others)
Comfortable navigating speed, change and ambiguity
Education and Experience
Knowledge of MTS Sales and Customers Service processes are required; knowledge of MTS Finance, Pricing, and Category Management processes are preferred
Bachelor's degree in Business or related field required; MBA preferred
5+ years of experience
Proven track record of delivering results
Physical Requirements
Typical office environment
While performing the duties of this position, the employee is regularly required to sit, stand; use hands to finger, handle, or feel; and reach with hands and arms.
The employee regularly is required to walk, climb or balance, and talk and hear.
The employee is occasionally required to lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.
