A loan servicing company in East Austin is looking to bring on an experienced Assistant Manager to support their team. This role requires someone with a strong background in finance or loan services who can lead by example while performing customer service representative (CSR) duties. The ideal candidate will have prior experience as an assistant manager or manager within the finance or loan industry. This is an onsite role M-F 8am-5pm and pay is flexible depending on experience.
Responsibilities:
Oversee daily operations and assist in managing the team.
Perform all CSR duties, including customer inquiries, processing applications, and resolving concerns.
Support and enforce company policies and procedures.
Ensure compliance with financial regulations and company standards.
Assist in training, mentoring, and evaluating team members.
Contribute to achieving branch goals and managing performance metrics.
Handle escalated issues and provide excellent customer service.
Qualifications:
Experience required: Prior role as an assistant manager or manager in the finance or loan industry.
Proficiency in managing teams and leading daily operations.
Strong interpersonal, communication, and problem-solving skills.
High attention to detail and commitment to accuracy.
If you're an experienced leader in the finance or loan industry looking for your next opportunity, we'd love to hear from you!
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .
