Job Description:

Description

At Vitalant, our mission is to save and improve lives through the gift of blood and innovative healthcare solutions-and technology plays a crucial role in making it all happen. As a Biotherapies Software Specialist, you'll be the go-to expert for assigned software applications, ensuring they run smoothly and support our lifesaving mission. With minimal supervision, you'll lead the charge in evaluating, developing, and implementing software updates, managing change control processes, and driving the success of implementation activities. Your work will directly support the systems that help us make a life-changing difference every day.

As a Biotherapies Software Specialist, you'll get to:

• Software Integration & Support: Manage software updates, configurations, and changes to meet evolving requirements.


• Development & Validation: Lead software implementation, validation, and training efforts; ensure rigorous testing and defect resolution.


• Technical Expertise: Provide on-site technical support, analyze system utilization, and act as a liaison between Vitalant, vendors, and councils.


• Troubleshooting & Evaluation: Research, recommend, and troubleshoot software applications, ensuring alignment with regulatory and quality standards.


• Quality & Compliance: Ensure compliance with cGMP, regulatory, and Vitalant standards; assist with lifecycle documentation and testing processes.


• Vendor Collaboration: Stay updated on vendor software developments, evaluate changes, and maintain professional networks.

This role combines technical expertise with strategic collaboration to support Vitalant's innovative biotherapies initiatives.

Requirements

Knowledge/ Education

• Bachelor's degree in related area or equivalent combination of education and experience required.


• Advanced degree preferred.


• Current understanding of federal and governing body standards activities preferred.

Experience

• Five years related experience required.


• Project management experience preferred.


• Experience in healthcare, blood banking, biotherapies or pharmaceutical industry preferred.

Skills/ Abilities

• Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.


• Must be able to maintain confidentiality.


• Strong interpersonal, written and verbal communication skills.


• Excellent planning, organizational, and problem-solving skills.


• Efficient consulting skills with the ability to effectively assist personnel in executing job tasks.


• Ability to plan and organize a diversified and heavy workload.


• Ability to make sound decisions and work well under pressure.


• Ability to work independently and in a team environment.


• Ability to interact with all levels of management.


• Strong customer service skills.

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Summary

About Us

Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 bl ood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Minorities/Females/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.

For more EEO information about applicant rights click here

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