We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
Our Wilmington, NC laboratory is looking for a Quality Assurance Coordinator to join their team! The Quality Assurance Coordinator will assist with the administration and document control of the Quality Assurance system set forth by the laboratory's policies and procedures in accordance with the accrediting body and regulatory compliance.
Job Functions:
Provides assistance in administration and document control of the Quality Assurance system
Under the direction of the Quality Assurance Management, maintains the EHS site and North American Operations Procedures (processes SOPs, routes SOPs for routine review, maintains a current index for each section of the Manual, assigns numbers to new SOPs, publishes and approves SOPs into the appropriate department folders, routes SOPs to other sites, and archives SOPs).
Maintains SOPs and forms
Answers customer questions pertaining to administrative matters in efficient manner that cultivates trust and reliability
Answers and directs customer inquiries to the appropriate technical staff or management
Sets up and maintains records/data management system to capture all records control requirements, including maintenance of files, quality assurance, information conversions, and systems automation
Maintains the company's Form/Worksheet Control System (assigns numbers to new forms/worksheets, assigns revision codes to revised forms/worksheets, and copies and files forms/worksheets into the appropriate department binders)
Documents assignment, tracks, and brings to closure Change Control Requests
Assists in managing and controlling customer methods
Assists in managing customer protocols and reports including Method Transfer, Method Validation and Stability.
Adheres to internal standards, policies, and procedures
Performs other administrative tasks and duties as assigned
Qualifications
High School diploma or equivalent (Required) and 0-2 years of job related experience (Preferred)
Advanced English language skills (Required)
Strong mathematical and reasoning skills (Required)
Strong attention to detail (Required)
Proficiency in Microsoft Office programs (Excel, Outlook, Word) (Required)
Ability to lift/carry/push and/or pull upwards of 25 lbs on an occasional basis (Required)
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
