Description: Our SaaS client is currently seeking a Social Community Manager
Job Title: Social Community Manager
Length: Short-term 3 month W2 Contract
Location: 100% remote
About the Role: As the Social Community Manager, you will be the voice of the brand on social media. You will be the primary person behind the keyboard, acting as the top advocate for local businesses. Your role involves sparking conversations within our online communities. You have a knack for identifying reactive moments and creating consistent community engagement activities, such as roll calls on Threads or regular Instagram Story Q&As. You understand when to leverage trends and when to pass on them. You will champion businesses in every virtual space you enter.
Responsibilities:
Manage and grow communities as the brand on Instagram, TikTok, Threads, Twitter/X, and other emerging platforms.
Source and interact with our sellers to help the Social team share compelling stories across all key channels.
Develop a flexible content calendar and posting schedule, collaborating with cross-functional teams to find relevant engagement opportunities.
Serve as the first responder for SEVs or outages.
Collaborate with the Customer Support team to monitor issues and customer communications.
Stay updated on creative trends and culturally relevant moments to keep our brand agile and responsive on social media.
Innovate and contribute ideas - identify what we're missing and suggest new initiatives.
Skills and Qualifications:
A reactive and agile approach to creating timely, on-the-fly content.
Experience managing social channels and developing digital content for a brand.
Proven track record of building online communities.
Solutions-oriented mindset for tackling challenges.
Exceptional organizational skills and the ability to work independently - capable of developing and executing plans from start to finish.
Meticulous attention to detail, ensuring precision in every character, image crop, and line break.
Ability to create low-effort assets using Figma or other Square design frameworks.
2+ years of experience in Social Media Management for a large brand, preferably in FinTech, SaaS, or Financial Services.
Contact: jwarchol@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
