At HomeTeam, we put people first.We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.
Apply in minutes from your mobile phone!
Responsibilities
As a HomeTeam Service Manager, you can expect to:
Ensure daily assigned revenue is completed
Maintain a high level of service quality
Standardize pest control technician service routes to improve route density
Schedule and review daily routes with technicians
Handle customer complaints; investigate and resolve customer service concerns
Assist technicians with field service requests and delinquent accounts
Order and maintain equipment, supplies and materials required for service work
Create a positive work environment
Attract and select high caliber employees, while maintaining qualified staff
Actively manage performance and motivate service staff
Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
Maintain appropriate certification/licensing as required by the state or by branch management
Coordinate training and licensing of new and existing service personnel
Coordinate and/or provide continuing training as needed
Maintain truck inventory records and perform periodic inspections
Delegate duties and examine work for accuracy and neatness
Maintain record of all commercial vehicle licenses and pest control licenses
Assist General/Branch Manager in other duties assigned
Work weekends as necessary to assist the technicians
Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
There’s plenty of perks too!
Competitive pay $$ plus bonus
$60K-$65K Annually
Comprehensive benefits package including medical, dental, vision
Company paid life & AD&D insurance
401(k) plan with company match up to 6%
Employee stock purchase plan
Paid Time off and holidays
Employee discounts
Tuition reimbursement
Dependent scholarship awards
An opportunity to advance within the company
Recognition for a job well done
A friendly work environment
Employee referral bonuses
The opportunity for professional growth and respect that comes from working for an industry leader
Why HomeTeam?
HomeTeam is the #1 pest management company to homebuilders
Currently performs more the 2,000,000 services a year
The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
Pest Management Industry is growing and is a recession resistant line of business
Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.
Qualifications
Minimum Requirements:
Must be 18 years or older with a high school diploma or GED; College degree preferred
Must have experience with sales, marketing, and office administration
Experience supervising, coaching, and developing staff
3 or more years’ experience in a management role
Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs.
Ability to work in all types of weather conditions
HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
