Join our team as a Front Office Supervisor at West Valley Family Health in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.
We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.
What We Offer
$26.22-$32.12/hour DOE with the ability to go higher for highly experienced candidates
$5,000 sign-on bonus & $2,000 bonus at 12 months of employment
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
As a Front Office Supervisor, you will have the opportunity to:
Manage daily clinic front office operations, implement policies and procedures to meet organization standards and regulatory requirements, and coordinate provider schedules
Oversee appointments, patient record filing, and quality assurance activities, ensuring accuracy and compliance with regulations
Monitor reports, work queues, patient surveys, and information requests while coaching and training staff and fostering an inclusive work environment
Support diverse employees, engage in recruitment, performance management, and employee development, and perform various administrative tasks to ensure efficient clinic operations
Qualifications:
Education
High School Diploma or General Education Diploma (GED)
An Associate’s Degree in business or healthcare is preferred
Experience
Five years of experience in healthcare is required; an Associate’s Degree may substitute 2 years of experience & Bachelor’s Degree may substitute 4 years of experience
One year’s supervisory experience managing employees and administering policies is preferred
Skills
Bilingual (English/Spanish) preferred; level 9 for bilingual differential pay
Basic proficiency in Word, Excel, and EPIC preferred
Effective verbal, written, and listening communication skills
Ability to work independently with minimal supervision
Ability to effectively manage employees and administer clinic policies
Ability to multitask with adaptability to interruptions
Ability to work effectively in a fast-paced primary care environment
Knowledge of medical terminology & Patient Benefits Coordination
Our mission celebrates diversity. We are committed to equal-opportunity employment.
Contact us at jobs@yvfwc.org to learn more about this opportunity!
