Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.
Position Summary:
The Evening Library Assistant provides reference and circulation services to library users, answers directional and informational questions about the library, its resources, and services. The individual monitors and troubleshoots routine technology use and other basic computer tasks and maintains the evening and weekend library operations including the opening and closing procedures.
Duties & Responsibilities:
Perform tasks related to day-to-day operations of the library: open and close library building, monitor patron use of equipment, materials, and facility, respond to safety and security issues. Direct student workers as needed.
Provide direct customer service to library patrons and assistance in using the library and its resources.
Assist library patrons with routine technology use, such as printing, scanning, copying, emailing, formatting, downloading, and other basic computer tasks. Monitor status of systems and troubleshoots as needed.
Assist with collection maintenance by shelving library materials, shelf reading, pulling materials from lists, shifting books and other media, processing incoming and outgoing materials, and checking materials in and out, as needed.
Works on special projects and performs other tasks as instructed to support library services and operations, for example, assisting with Archives and library projects.
Maintain a familiarity with the library's physical and electronic collections and resources.
Assist in maintaining a welcoming and comfortable library environment.
Perform routine clerical and administrative functions.
Other duties as assigned.
Knowledge/Skills/Abilities:
Experience using computers and other related technology, such as smart phones, tables, cloud-based software, mobile apps, etc., in the workplace.
Proficiency in Microsoft Office applications (Outlook, Word, etc.) and knowledge of library-related software, standard office equipment and procedures.
Knowledge of basic library policies and procedures
Ability to exercise independent judgment and discretion in the application of policies, procedures, rules, or regulations in difficult or sensitive situations.
Ability to communicate effectively in person and in writing.
Ability to establish and maintain effective working relationships.
Ability to work with individuals from diverse backgrounds.
Good customer service skills.
PHYSICAL REQUIREMENT
Prolonged periods sitting at a desk and working on a computer. Must be able to lift at least 20 pounds at times. Must be able to climb ladders or step stools, push and pull book carts, and lift and carry books. Must be able to read and discern computer screens and book labels.
