We seek a proactive and detail-oriented IT professional with a strong foundation in systems administration, IT security, and Web based systems. The ideal candidate will be responsible for managing and protecting our IT infrastructure, ensuring seamless operations, and supporting Web Based system usage and issue reporting.
Responsibilities:
IT Infrastructure Management: Oversee and maintain the company's IT infrastructure, including servers, networks, storage, and communication systems, ensuring optimal performance and availability
Security Management: Implement, monitor, and continuously improve security protocols, firewalls, encryption, and intrusion detection systems to protect against cyber threats
System Administration: Perform regular system updates, patches, and audits to maintain the stability, security, and efficiency of all IT systems
Web-Based System Support: Utilize web-based systems effectively and provide support when needed, including troubleshooting and escalating usage issues to superiors
User Support: Provide technical support and guidance to employees, troubleshooting issues and offering solutions to enhance productivity and system reliability
Documentation: Create and maintain comprehensive documentation for IT systems, security protocols, web-based systems usage, and operational procedures, ensuring knowledge transfer and continuity
Continuous Improvement: Stay informed about emerging technologies, industry trends, and best practices, recommending and implementing improvements to the IT environment
Requirements:
Bachelor's degree in computer science, Information Technology, or a related field
2+ years of experience in IT technology (security, infrastructure, development)
Firewalls, encryption, and intrusion detection systems regular system updates, patches, and audits to maintain the stability, security
Utilize web-based systems effectively and provide support when needed
Preferred Qualifications:
Professional certifications such as CISSP, CISM, CompTIA Security+, or equivalent
Experience in IT systems management within the manufacturing or retail sector
Experience with disaster recovery planning, business continuity strategies, and data backup solutions
Prior experience in a leadership or senior technical role within an IT department
Working knowledge of the Korean language (speaking, writing) is a plus
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.
Benefits:
PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
Employee-only premium covered at 100%, and dependent premium covered at 50%
Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
10.5 Paid Holidays per calendar year
Community Involvement Volunteer Day
401K Plan, 100% match on employee's contribution, up to a maximum of 5%
Employee discounts on Navien products
LinkedIn Learning License
Life Style Spending Account: You choose-- gas, pet care, elder care, gym membership
About Navien, Inc.
Since 2006, Navien, Inc. has become one of the fastest growing companies in the home comfort sector in North America and has established itself as the leader in condensing technology, providing condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024 Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America. Navien has since grown into the HVAC market with their NPF Hydro-furnace and is now breaking into the water treatment market with scale prevention systems and whole-house filtration.
Navien has achieved international recognition for its sophisticated engineering and robust designs. Backed by our parent company, KD Navien, with more than forty years of experience with advanced boiler and water heating technology, Navien will continue its mission to provide high quality products. Navien products are available in the United States and Canada through a selected network of wholesale distributors.
