Job Description:
Institutional Shareholder Services

Location: Norman, OK, US
Type: Full time
Req ID: JR_5775

Let’s be #BrilliantTogether

POSITION OVERVIEW:

Are you passionate about solving technical problems? Do you believe in reducing risk and improving processes? Are you passionate about automation and leveraging modern tooling to define, build, and manage infrastructure and applications? We are seeking an Engineer with DevOps and Site Reliability Engineering skills to join our Application Management team!

This role mixes technology and teamwork to deliver operations support for ISS-Stoxx processes. We strive to provide a high level of technical support, analysis, and solutions for production systems by collaborating across business units including development and business teams.

RESPONSIBILITIES:

• Manage production hardware and software resources including coordinating maintenance and outages with globally distributed engineering, operations, and business teams.
• Monitoring & management of alerts/events via relevant monitoring & ticketing tools.
• Coordinate with Security teams for tuning and maintaining security best practices (SecOps).
• Identify opportunities for optimizing performance, enhancing security/efficiency, and provide suggestions for Development teams.
• Develop infrastructure as code practice within IS by constantly increase automation and improve IaC processes
• Collaborate with development teams to design service architecture, documentation, playbooks, policies, and operational procedures.
• Assist in efficiently identifying root cause of technical issues in production.
• Support and execute Disaster Recovery testing exercises
• Respond to time-critical escalations to deliver company goals and services.

DESIRED EXPERIENCE AND QUALIFICATIONS:

• 2+ years’ experience in Application Support/System Administration/SRE/DevOps or another similar technical field preferred.
• Experience with Administrating production Linux environments
• Preferred experience:
  • Strong Python or Linux scripting
  • Docker and/or Kubernetes experience preferred
  • Prometheus, Grafana, and/or other Application Performance Monitoring tools
  • Git, Gitlab, Argo CD, Vault, and other DevOps tools
• Excellent problem-solving/troubleshooting skills, fast learner
• Practical knowledge of Linux networking, routing, and firewalls
• Experience working with distributed teams located in other time-zones/countries
• Believe that DevOps betters your life through configuration management tools such as Terraform, Puppet, Ansible, or AWX
• Dedicated team player who can build and effectively collaborate amongst peers
• Strong organizational skills with high attention to detail
• Excellent written and oral communication skills

#LI-SY1

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

We are proud to offer the following featured benefits

• Medical, Dental, and Vision coverage
• 401(k) with a company match up to 9%, including a Safe Harbor contribution
• Flexible Spending Account (FSA) and commuter benefit programs
• Generous paid time off
• Volunteer Day
• Paid parental leave
• Hybrid working options

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.

ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

PI256722092

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