Student Services Specialist I, Southeast Campus (Part-time Regular) at TNBR Careers

Posted in Other about 2 hours ago.

Location: Nashville, Tennessee





Job Description:


Title: Student Services Specialist I, Southeast Campus (Part-time Regular)



POSITION SUMMARY

This front desk position will be the first point of contact for new, continuing and prospective students. It is responsible for assessing student questions and determining the appropriate actions to take, as well as providing the information needed to enroll and be successful at Nashville State.



ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES

Provides general information regarding admissions, financial aid, career services, and student records to prospective students, faculty, staff, and the general public. Provides student-centered services via various platforms while maintaining a professional and congenial demeanor. Processes student requests for enrollment services. Assists students with using computer kiosks for admissions and financial aid services.


Schedules appointments, coordinates access and distributes documents to other departments across campus. Helps facilitate the resolution of student issues. Captures, reports and evaluates feedback for services provided in each student interaction. Collaborates in the evaluation of creative approaches to promote/advertise NSCC to prospective students.



REQUIRED QUALIFICATIONS

High school diploma


Minimum two years' customer service experience


Proficiency in basic computer software


Excellent oral communication skills



PREFERRED QUALIFICATIONS

Associate's degree or higher


Two years' experience working in higher education


Multilingual, preferably in Spanish and/or Arabic


Experience with Banner


General knowledge of student services policies and procedures



KNOWLEDGE, SKILLS AND ABILITIES

Intermediate to advanced computer skills. Aptitude for analyzing student questions and requests. Strong interpersonal and communication skills. The ability to work effectively with a wide range of constituencies in a diverse community.



Open Until Filled: Yes



Rate of Pay: $19,897 to $23,874 annually, depending on experience



Work Hours: 25 hours per week



Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.



Nashville State offers flexible work arrangements for positions that qualify.


More jobs in Nashville, Tennessee


Oldcastle

Oldcastle

Yahoo Holdings Inc.
More jobs in Other


Oldcastle

Oldcastle

Oldcastle