BCforward is currently seeking a highly motivated Care Coordinator I for an opportunity in Remote FL.
Position Title: Care Coordinator I
Location: Remote FL
Anticipated Start Date: 1/6/2025
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Shift Time: 9:00 am - 6:00 pm
Expected Duration: [03 months]
Job Type: [FULL TIME (< 30 HRS WEEKLY)], [CONTRACT], [REMOTE]
Pay Range: [$25.00/hr-W2]
Job Title: Care Coordinator I
Position Overview: The Care Management Support Specialist plays a key role in supporting care management activities, working closely with healthcare providers, community partners, and members to ensure services are effectively delivered, continuity of care is maintained, and member satisfaction is achieved. This role involves outreach to members, coordination of care, documentation of care plans, and communication with various stakeholders to ensure optimal care delivery.
Key Responsibilities:
Member Outreach & Engagement: Perform telephonic outreach or home visits to engage members in discussions about their care/service plan, including next steps, resources, questions, concerns, and ongoing education.
Care Coordination: Coordinate care activities based on the member's care/service plan, working with healthcare providers, community partners, and members/caregivers to ensure any changes or progress are addressed.
Member & Provider Support: Serve as a support resource for member or provider inquiries, requests, or concerns related to care/service plans.
Team Communication: Collaborate with care managers, healthcare practitioners, and other team members to ensure continuity of care and facilitate timely and effective member services.
Assessments & Documentation: Support in performing service assessments/screenings for members and maintain accurate documentation of care needs in accordance with state and regulatory requirements.
Referral Support: Identify member needs and make appropriate referrals to Care Managers, community-based organizations, and Disease Managers as needed.
Education & Resource Guidance: Provide education to members on available benefits and resources.
Policy Compliance: Ensure adherence to standards of practice, policies, and contractual/regulatory requirements.
Additional Duties: Perform other related duties as assigned.
Education & Experience Requirements:
High School diploma or GED required.
1-2 years of related experience in healthcare, member services, or a related field.
Skills & Qualifications:
Strong communication and interpersonal skills to effectively interact with members, healthcare providers, and team members.
Ability to work independently and in a team-oriented environment.
Familiarity with care plans, service coordination, and healthcare documentation standards.
Knowledge of state and regulatory guidelines in healthcare.
Ability to identify and address member needs and facilitate necessary referrals.
Compassionate and empathetic approach to working with members.
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 233387 when responding to this ad.
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