Manages the Brookdale at Home (Home Care Agency) associated with a Brookdale Senior Housing community. The home care agencys average monthly service hours provided are typically between 700 and 2000 hours. Ensures the efficient and effective operation of the Brookdale at Home (Home Care Agency) and interdisciplinary team process.Provides direct management of all Brookdale at Home (Home Care Agency) associates, which is typically 10 to 20 associates, including a BAH Scheduler Coaches, counsels, disciplines, and completes performance evaluations for staff. Ensures adequate staffing coverage for the provision of services on a day-to-day basis.Motivates associates through staff appreciation, recognition, and incentive programs. Promotes positive associate relations and resolves grievances.Provides orientation, training, and education to staff on an ongoing basis. Settings include classroom, in services, and situation specific training.Ensures that community and corporate policies are disseminated and followed by all Brookdale at Home (Home Care Agency) associates.Provides input into the development and implementation of the annual Brookdale at Home (Home Care Agency) budget.Works in conjunction with community associates and the administrator concerning the implementation and monitoring of agency services and clinical program, if applicable and per state regulations related to the Home Care Agency specifically.Ensures effective Quality Assurance Program.Partners with community administration in preparing for state survey or other regulatory processes.Markets the Brookdale at Home (Home Care Agency) agency to any appropriate audience.Coordinates clinical services for the agency, if applicable, and per state regulations.Responsible for the billing and scheduling of services or the delegation of such tasks. Coordinates alternative resources for associates and families.Manages documentation process to ensure completeness, accuracy, timeliness andcompliance with guidelines. Complies with all Safety and Infection Control, Universal Precautions, and OSHA standards.Maintains current knowledge of national and state requirements for scope of practice, supervision, credentialing and ongoing competency. Assumes responsibility for ongoing continuing education and professional development.Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the Brookdale at Home (Home Care Agency) agencies.Maintains positive relationships and rapport with coworkers, residents, family members and community personnel. Participates in the following community committees as appropriate: Daily Stand-Up Meeting, Collaborative Care and Resident Council.Participates in handling "on call" duties after hours and weekends.Responds to calls after hours and weekends in a timely manner.Available to staff working after normal business hours as a resource and manager.Covers BAH cases in the event that care associates cannot be secured to provide services to client(s).Manages on-call/after office hours and weekends business needs as assigned.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.#ZR-CTVoted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:Tuition ReimbursementPet InsuranceAdoption Reimbursement BenefitsVariety of Associate DiscountsVeterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.