Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.
Location/Division Specific Information
How do we make an impact?
Unity Lab Services provides a single source for coordinated lab service, support, and supply management. Our customized service offerings and outstanding service guides have the flexibility and experience to uniquely address our customer's laboratory's business needs.
What will you do?
Make on-site program replenishments and disbursements. Perform stockroom duties to include: receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
Perform laboratory services such as glassware processing, biological waste processing, chemical inventory receipt/reconciliation, delivery of direct shipment orders to end users/performing required deliveries
Work within computer systems to access and follow standard operating procedures
Proactively work well with the supervisor any customer concerns and/or potential problems.
Efficiently address customer concerns within established resolution timeframes.
May perform other responsibilities as assigned by management.
How will you get here?
Education
High school diploma or equivalent required.
Experience
0-1 Year experience within a laboratory setting preferred.
Experience working in customer service is also a plus.
Knowledge, Skills, Abilities
Able to read, write, and speak English fluently
Strong interpersonal abilities, with a desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values.
Possesses a strong desire to serve the customer, and the interpersonal abilities to collaborate with various levels of personnel at the customer site.
Must possess operating skills to use handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
Demonstrates computer proficiency and possesses basic skills in Microsoft Office suite of software. Uses interpersonal abilities to multi-task and meet due dates as needed.
Physical Requirements / Work Environment
Works primarily at customer sites, which may require independent work at the customer locations. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)
Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes, bump hats, and/or safety glasses.
Requires the ability to lift, push, and pull 30-40 pounds consistently; may be required to lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.
Regularly required to stand or walk for prolonged periods.
