**This role is not eligible for 100% remote work and employees must live within a commutable distance of the Seattle area, where the role is based. **
Client Partner - Public Social Impact-Philanthropy
Who You'll Work With
Our Public & Social Impact (PSI) Account Portfolio Team helps organizations redefine what's possible, give shape to the future-and get there. We focus on high-impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move positively through ambiguity and risk and drive more transformative outcomes. The P&SI team provides business and technology consulting services to government agencies, higher education institutions and non-profit organizations in the greater Seattle area. This role will focus mainly on non-profit organizations. We are currently searching for a talented, seasoned business professional to grow our presence. This Client Partner position will be a key part of our P&SI leadership team in Seattle. The person in this role will be responsible for client satisfaction, client delivery, consultant coaching, and relationship development for each account he or she manages.
What You'll Do
•Bring to life our vision that " we accelerate the growth and impact of philanthropic organizations, driving innovation at scale to create lasting social change", becoming their trusted consulting partner of choice via our thought leadership and ability to consistently drive business outcomes."
•Client Management:
Industry Experience: expertise, passion, and thought leadership about the compelling events driving transformation in the public sector and non-profit industry. Ability to apply industry issues within a client setting and have a thoughtful point of view.
Client Relationships: Has worked closely with the Sales Exec, Capability Leads and Delivery Leaders to cultivate relationships at the EVP/C-level. Has managed escalations and works ahead at the C-level preventing surprises and mitigating risk when issues arise. Has trained and supported others in key operations functions.
Portfolio Management: Has collaborated with the Sales Exec to create an account plan at a high complexity, multi-market account.
Engagement Management: Has identified opportunities to engage SMEs to assist with or augment project delivery. Has helped to drive the thought leadership around improving our transformational customer love scores.
•Account Leadership:
Business Development: Has driven proposals and partners with Pursuit Team to develop and execute on sales strategy. Has led the negotiation and closing of opportunities.
Financial Management: Has an understanding of nuances and differences from running operations at multiple accounts. Has experience knowing common approaches to working with procurement organizations and the inherent differences in procurement across client sizes and industries.
•Seattle Leadership & Collaboration:
Strategy: in close collaboration with local market leaders, align global account and local market strategies.
Practice Collaboration: work collaboratively with Slalom practices to define service offerings that meet industry and client needs, bring those offerings to-market, and deliver capabilities through project work.
Public Relations: promote Slalom in the market by attending / speaking at industry events, panels, etc.
What You'll Bring
•Professional Experience
5+ years professional services account/delivery management experience
7+ years of relevant experience working with the public social impact/philanthropy industry, either in-house and/or consulting industry
•Consulting
Experience managing transformational programs that incorporate people, processes, and technology.
Relevant experience managing to utilization targets
Hands-on contract negotiation experience with NDA's, MSA's, & SOW's
Experience managing the performance of individual consultants, either direct reports and/or as members of project team
Excellent negotiation, conflict management, problem solving and decision-making skills
Superlative writing skills & deep experience with creating highly polished content for client executives
Deep experience with oversight, governance, and quality assurance of all sold/managed engagements
Maintains awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 11 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $133,000 to $206,000 for Principal, $153,000 to $237,000 for Senior Principal and $175,000 to $281,000 for Director. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
