Description



Provide support to Project Manager, Contracting, or junior level Engineering personnel Determine the needs of end users of technical documentation Study product samples and talk with product designers and developers Work with technical staff to make products easier to use and thus need fewer instructions Organize and write supporting documents for products Use photographs, drawings, diagrams, animation, and charts that increase users' understanding Create operating instructions, how-to manuals, assembly instructions, and "frequently asked questions" pages Select appropriate medium for message or audience, such as manuals or online videos Standardize content across platforms and media Gather usability feedback from customers, designers, and manufacturers Revise documents as new issues arise. Store current projects in a logical file structure and maintain backup files Maintain positive, open, and productive relationships with both co-workers and customers Prioritize work and make good time management decisions Other duties as assigned



Requirements



Education/Training (both required and desired):

• Bachelor's Degree in relevant discipline required
  
  

• 0+ years of professional experience required
• 2+ years of professional experience in the task area preferred

• Must be a US citizen
• Ability to obtain a security clearance required

• Able to occasionally reach with hands and arms
• Prolonged periods of computer screen use, while sitting or standing at a desk
• Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
• Able to safely lift and carry up to 20 pounds at a time

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources