Are you passionate about the environment and ready to join an inclusive workplace, committed to leading new ideas and pathways and to delivering value? If the answer is "Yes!" then we have an exciting career opportunity for you as Operations Manager in Robbinsville, NJ | Hybrid role.
Who are we? We are Montrose, a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients' decision-making and operations and efficiently fulfills their project requirements.
We have over 135 offices across the United States, Canada, Europe, and Australia and are approaching 3000 employees - all ready to provide solutions for environmental needs.
A DAY IN THE LIFE
The Operations Manager will oversee the day-to-day operations of all technical service lines and personnel at our Robbinsville, New Jersey office. This role will be responsible for leading and upholding the company's health and safety (H&S) policies and programs, as well as managing and maintaining the office's Profit and Loss (P&L) to ensure the consistent delivery of high-quality work that meets industry standards and applicable regulations. The Operations Manager will ensure that each service line produces profitable work in a safe, organized, and cost-effective manner.
Reporting directly to the Northeast Regional Vice President, this position will serve as an exceptional people leader, inspiring and empowering each team member to reach their full potential. Through clear guidance, accountability, and unwavering support, the Operations Manager will foster a high-performance team in a collaborative environment where individuals thrive, excel, and contribute to the organization's success. This role will be responsible for a wide range of activities, including:
Functional Management of Staff
Shape and drive a culture of excellence, fostering an environment where team members are motivated, engaged, and committed to achieving success together.
Mentor the People Managers and monitor overall staff morale.
Develop annual staff performance goals, monitor progress, and provide constructive feedback to improve performance.
Work with People Managers and HR to develop corrective action plans for underperforming employees.
Align with other Northeast Operations Managers and MES Leadership regarding technical training and certification plans for the office.
Operations Management
Expected to work in the office environment managing and coaching the team on a daily basis.
Develop, manage, and track the office targets/objectives to ensure they are in line with the strategic growth plan and budget.
Develop/implement strategic and tactical plans to meet established financial KPIs.
Manage the office backlog through completion of monthly project estimate to completes and review of potential sales pipeline.
Forecast resource performance and needs on a weekly, monthly and quarterly basis and communicate with regional leadership.
Responsible for the office overall P&L including targeted Net Service Revenue and targeted Net Labor Multiplier.
Schedule routine planning meetings with the team to discuss workload, forecast, and corporate initiatives as communicated by the Regional VP.
Hire staff and procure any capital equipment based on marketing and financial projections through coordination with the Regional VP.
Client and Project Management
Partner with the other Northeast Operations Managers and the Client Development Team to designate project managers for projects.
Support Client Development Team and Project Managers across all service lines to assign preferred project staffing and resolve any staffing conflicts and performance issues.
Collaborate with the Client Development Team on proposal development and staffing with external entities to meet objectives. This includes go/no go decisions, scoping, and resource allocation reviews.
Establish and meet a booked revenue goal to maintain the office and Northeast Region objectives.
Maintain confidentiality at all times.
Initiate and lead safe work practices by following all safety rules and OSHA regulations, including attendance at all required safety training programs.
Keep up-to-date and current on industry and market trends by completing formal training, reviewing professional publications, and attending professional workshops/conferences/trade shows.
Perform other duties as assigned.
Corporate Administration
Partner with the Regional VP by attending bi-weekly meetings to present tactical and strategic initiatives, then recommend the changes to meet our short and long-range objectives. Work with the other Northeast Region Operations Managers as well as the Client Development Team to ensure we meet the financial goals for the New Jersey Office.
Partner with other business leaders in corporate admin, finance, HR, sales/marketing, safety, and IT to ensure that the operations receive the necessary services and support.
Embrace Montrose's core values and ensure that technical performance is consistent with projected corporate growth strategies and budget.
Support and advocate all corporate policies, procedures, and goals.
Communicate corrective action plans for issues relating to corporate policy and procedures to the shareholders and corporate leaders.
Develop, manage, and then report the status of monthly, quarterly, and annual corporate Key Performance Indicators (KPIs).
Complete special projects and initiatives as requested by the Regional VP/Operation Leadership Team.
NECESSARY QUALIFICATIONS
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform their duties and responsibilities.
Bachelor's degree in engineering, Geology, Environmental Science, Chemistry or a related discipline from an accredited university or an equivalent combination of education, training, and experience.
15 years of project/program management experience with a preference that 8 of those years were in a people manager position and office P&L responsibilities.
Experience/exposure to working within a professional consulting, team-oriented environment and experience performing client management, project management, and staff management. Additional preference for working in environmental consulting.
Excellent strategic planning skills, skilled in the management of change and related communication.
Be a visionary with creativity and open-mindedness.
Use your transformational leadership style to encourage others to seek innovative approaches to addressing problems as well as opportunities.
Demand the highest quality outcomes, maintain standards, and pay attention to detail.
Be comfortable working in a dynamic environment. Manage your time and demonstrate the ability to succeed under stress.
Prowess to effectively communicate with all levels of the organization.
Ability to maintain and apply a broad understanding of financial management principles and business acumen and review/evaluation of office P&L.
The work environment will vary greatly depending on the nature of assigned tasks. The position will involve local travel as needed.
WHAT WE CAN OFFER TO YOU
At Montrose Environmental, we're not just determined to think about a better way forward for environmental services today and down the road - we're committed to making it a reality. Our principles guide us: We Value Our People, We Value Our Community, We Value Our Clients, and We Value Our Shareholders. We care for the well-being of our people and offer:
Competitive compensation package: annual salary ranging from $150,000-$180,000, commensurate with accomplishments, performance, credentials and geography
Competitive medical, dental, and vision insurance coverage
Flexible work location - remote/hybrid options based on the location and position
Medical, dependent care, and transit flexible spending accounts
Company-paid life and disability insurance and access to additional voluntary programs
401(k) with a competitive employer match
Progressive vacation policies and company holidays to ensure work/life balance for our people
A financial assistance program to help support peers in need
Access to telemedicine and employee assistance programs
Access to the best rates in the industry to bring your student loan debt down to size
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 949-988-3500 or careers@montrose-env.com for assistance.
MAKE THE MOVE TO ACCELERATE YOUR CAREER
We are a rapidly growing company that values individual leadership, initiative, and impactful decision-making and provides you with support from talented and knowledgeable colleagues and service providers.
The Environmental Engineering and Consulting team delivers solutions for complex environmental challenges using our regulatory expertise and implementing practical and cost-effective compliance management processes and programs. We address our clients' biggest concerns around permitting, ecoservices, assessment, and remediation.
Our highly trained and experienced engineers and scientists, environmental and remediation specialists, geologists, hydrogeologists, biologists, and environmental compliance specialists work with both public- and private-sector clients, delivering turnkey solutions.
Want to know more about how we can help you take your career to the next level? Visit us at montrose-env.com!
Montrose is an Equal Opportunity Employer. Montrose is committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.
