Job Description:
- Responsible for timely and accurate posting of payments and adjustments on all accounts daily.
- Balancing of ERA and manual RA’s batches posted within the client’s systems and balance to the amounts deposited to the client’s bank accounts.
- Responsible for locating patient accounts to post payments; unidentified/unapplied accounts to be worked daily.
- Understands all aspects of payor contracts in terms of payments and refunds.
- Process/post payments and adjustment requests with the goal of account accuracy and customer satisfaction.
- Monitors and reports to leadership of any trends identified and documents cash posting/credit balance/refunding issues.
- Participates and completes special projects assigned by leadership to improve ongoing operations within the department.
- Develop workflows to improve internal process and efficiency.
- Works in partnership with other teams and team members to resolve outstanding items.
- All other duties as assigned
