Supports the business solutions within the Revenue Cycle solutions portfolio including Scheduling, Registration, Charge Services/Revenue Integrity, Health Information Management, Patient Accounting, and Finance/General Ledger. Assesses, plans, develops, designs, implements, enhances, maintains, and supports these solutions using a variety of technologies.
Job Specific Duties
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- Assists users and IT personnel with training and development of user documentation.
- Develops system design, including functional specifications, and implements strategies based upon the analysis of specific operational needs.
- Evaluates, designs, builds, tests, and implements custom or vendor supplied software and develops system-wide reports to support information management needs.
- Maintains production systems to ensure reliable performance.
- Prepares complete unit, system, and integrated test plans and test methodologies.
- Provides day-to-day operations support to customers as required.
- Coordinates efforts between stakeholders from multiple areas in order to gather requirements, develop technical specifications, and test enhancements and other changes to these systems.
- Identifies data integrity issues and analyzes data and process flows for process improvement opportunities.
- Performs data analysis in order to extract requirements, identify data inaccuracies, and ensure accurate processing and reporting.
- Identifies policies and requirements that drive a specific solution.
- Works effectively on project teams and meets deadlines in accordance to project manager's expectations .
- Works with stakeholders to build, test and maintain integration points with revenue cycle and clinical solutions .
- Provides ongoing 24x7 application support and troubleshoot problems when they arise .
- Work with all stakeholders to evaluate, approve and deliver requested system changes .
- Implements and follows internal Information Technology break/fix and change management processes .
- Follows MCHS policy and procedures regarding confidentiality and privacy of all related work activity, and in compliance with IT standards and regulatory practice (i.e., HIPAA).
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