Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
ABOUT THE JOB
Marathon Health medical receptionists provide administrative support in Marathon On-Site medical clinics.
About The Client
Marsh Furniture Company has been in the cabinetmaking business since 1906. After more than a century, the company takes tremendous pride in being independent, family-owned, made in the U.S.A., and still located in its original headquarters. At Marsh, all employees are makers - whether they work in the plant, handcrafting beautiful cabinets, in the offices, making plans and taking actions that move the business forward, or in the five retail design showrooms, bringing Marsh style to homes throughout the region.
Why Marsh?
Dynamic Work Environment: This unique position is based at Marsh's High Point manufacturing facility, home to our innovative on-site health clinic designed to prioritize the well-being and health of all employees-The Medwell Center.
The Medwell Center was created to provide convenient service to all employees, but especially those who might not otherwise see a medical provider for everyday issues and long-term health improvement. The clinic will soon open in a new, expanded facility designed to provide a wide range of healthcare-plus education and wellness support-for all Marsh employees
ESSENTIAL DUTIES & RESPONSIBILITIES
Welcomes patients and visitors by greeting them, in person or on the telephone; answering and/or referring inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
Comforts patients by anticipating patients' anxieties and answering questions
Ensures availability of treatment information for the provider by filing and retrieving patient records
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties.
Maintain front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries.
Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required. May scan and upload forms as necessary.
Maintain confidentiality of patients and their records
Perform other duties as assigned or required
QUALIFICATIONS
High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience. Associate degree in healthcare or a related field preferred. Must be proficient in the use of an electronic medical record system; prior experience with ECW strongly preferred.
Pay Range: $18.00-21.00/hr
The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.
We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.
Marathon Benefits Summary
We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week.
Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule
