Sales Support Specialist will be responsible for providing essential support to the Sales team by coordinating projects, monitoring logistics, and working closely with Operations to ensure the successful execution of deals. Your organizational skillset and ability to manage timelines will play a key role in ensuring efficient transactions and positive customer experience, from initial sales inquiries through delivery.
Key Responsibilities:
Sales Coordination: Serve as a point of contact during the sales cycle, answering inquiries from customers, providing updates, and resolving issues related to order fulfillment.
Project Facilitation: Oversee the handoff of information from Sales to Operations and Logistics. Ensure communication and alignment on deliverables, leading to seamless deal execution.
Problem Solving: Identify, address and resolve issues related to deals in your pipeline. This may include logistics challenges, storage requirements, and other hiccups.
Cross-functional Communication: Coordinate project timelines and key changes to stakeholders throughout the sales cycle.
CRM Maintenance: Update the company's CRM with project details, timelines, documents, key contacts, and more to ensure accurate information for teams internally.
Qualifications:
Prior experience in sales support, business development, project coordination, or tangential roles is highly preferred.
CRM familiarity
Communication skills, with the ability to engage and build rapport with stakeholders.
Proactive and self-motivated with a high-energy, results-driven approach to sales and business development.
Familiarity with Microsoft Office (Outlook, Teams, Word, Excel).
Excellent attention to detail.
A self-starter who takes pride in their work, shows initiative, and expresses ownership over their responsibilities.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
