Job Description:

We are seeking a Business Intelligence for the Sustainable Home Lending Systems and Process Support Department.

At Credit Human Federal Credit Union, we are innovating how we do view our data! We are modernizing our systems and processes to maximize our offerings and deliver unparalleled service and support. To achieve this call of excellence, we need an experienced Business Intelligence Analyst to assist our department in making impactful data-driven decisions.

The ideal candidate will be highly skilled in all aspects of data analytics, including mining, generation, and visualization, transforming data into readable, insightful reports that drive innovation and growth.

If you have 2+ years of experience as a data analyst, you should apply right away!

Highlights:

• Work closely with managers and users to gather requirements, provide status updates, and build relationships to understand their analytics needs, including critical metrics and KPIs, and deliver actionable insights


• Develop, implement, and maintain an analytics system, taking complicated problems and building simple frameworks


• Proactively analyze data to answer key questions for stakeholders, focusing on driving business performance, investigating, and communicating which business areas need improvement in efficiency and productivity


• Identify trends and opportunities for growth through analysis of complex datasets


• Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources


• Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets

Experience:

    Required

• 2-3 years of experience in mining data as a data analyst


• Proven analytics skills, including mining, evaluation, and visualization


• Technical writing experience in relevant areas, including queries, reports, and presentations


• Strong SQL or Excel skills, with aptitude for learning other analytics tools


• Experience with database and model design and segmentation techniques


• Strong programming experience with frameworks, including XML, JavaScript, and ETL

    Preferred

• Experience with using Salesforce, PowerBI, Tableau


• Practical experience in statistical analysis with statistical packages, including Excel, SPSS, and/or SAS

Education:

    Required

• Bachelor’s degree in Data Analytics, Data Science, Computer Science, Statistics, Information Systems, Mathematics, or Information Technology or related field of study OR equivalent relevant work experience and knowledge

Licenses & Certifications:

    Preferred

• Salesforce Administrator Certification


• Salesforce Data Cloud Consultant


• Salesforce Tableau CRM and Einstein Discovery Consultant

Skills & Knowledge:

    Required

• Proven success in a collaborative, team-oriented environment


• Attentive to detail


• Strong analytical skills with the ability to gather, interpret, and present data effectively


• Ability to interpret complex and ambiguous needs and distill into clear, concise servicing requirements and solutions


• Excellent communication and interpersonal skills


• Ability to prioritize tasks and manage multiple projects simultaneously


• Ability to influence and foster collaborative relationships


• Excellent organizational skills with the ability to pay close attention to details


• Self-motivated, able to work independently and as part of a team


• Sharp problem-solving skills to identify creative and technical solutions


• Effective time management and successfully prioritizing work in a timely manner


• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)

 

Schedule: Monday-Friday, 8:30 am-5:30 pm

Salary Range:  $87,386 to $94,775 Annually

Flexibility:  in office, on site; not remote or hybrid

Level of Work:  2CC

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

 

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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