Purpose:

The Sr. IT Business Analyst is responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders for their assign support team or function. Sr. IT Business Analyst enables change in the organization by comprehending business problems and providing product or service solutions that will maximize its value to its stakeholders. This level may support a team or function of larger strategic direction or increase from one product/service along with leading and coaching junior IT Business Analysts.

Job Responsibilities:

• Engages with business leaders, end users and other IT teams to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value.

• Evaluates business requirements against system capabilities by reviewing application configuration capabilities and technical requirements, using data flow modeling.

• Influences and articulates to business leaders and end users what is technologically feasible and financially and functionally reasonable.

• Creates and maintains business and technical documentation for IT and end users, such as data models, business processes, test plans, and technical design documents.

• Manages the application change life cycle through documentation and determining prioritization.

• Translates business needs into detailed specifications for the develop and technical teams.

• Facilitates discussions on product and/ services recommendations to leaders and business stakeholders.

• Presents end user requirements, functional specifications, technical specifications and process flow diagrams to technical teams and other stakeholders.

• Participates in strategic planning and adds input in creating the product/service strategic roadmaps.

Coach & Mentoring:

• Mentor and coach engineers, administrators, and developers to ensure infrastructure standards and requirements best practices are followed.

• Informally leads solutions and action plans.

Job Requirements:

Education/Certification:

• Bachelor's degree in computer science or related discipline or a combination of relevant IT experience and education.

Experience:

• 6 -10 years' experience relevant IT experience.

• 6-10 years' experience creating and advising on process flow diagrams, data models, test plans, technical design documents, and business process documentation.

• 6-10 years' experience working within software, networks, databases, or other technology.

• 3-5 Years of Experience as Technical Analyst in MuleSoft.

• Integration experience in Design and Architecture, building integration projects using MuleESB, Mule API and Mule
Cloud Hub in Anypoint platform.

• Experience with Microservices and RESTful Architecture, design, and deployment.

• Hands-on experience in MuleSoft development specifically on Mule ESB, Mule API Management, Security and API design skills preferred.

• Prior experience managing the application change life cycle.

• Prior experience working with multiple vendor solutions.

• Experience working with geographically dispersed teams.

Knowledge/Skills/Abilities:

• Knowledge of assigned specific software system or application.

• Knowledge in Data Analytics and the ability to create data models.

• Technical writing and requirements skills.

• Organizational and Facilitation skills.

• Interpersonal and consultation skills.

• Critical thinking skills.

• Ability to work independently and break down and organize assigned work into workable tasks.

• Ability to learn new systems, concepts, and procedures.

• Communication skills written and verbal.

• Customer Focus and Interpersonal Skills.

• Ability to collaborate across teams and work in a remote environment.

• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Additional Information:

Schedule: Full-time

#LI-Remote