Purpose or General Objective: Design, develop, deliver, and evaluate job development/employment readiness services to help program participants prepare for, obtain, and maintain gainful employment.

Essential Duties/Responsibilities:
Design, develop, and deliver quality job development/employment readiness support services that help program participants prepare for, obtain, and maintain gainful employment. Actively recruit and enroll individuals who are unemployed, underemployed, and/or exploring careers and help them achieve career goals. Maintain, through networks, a current list of employment opportunities and share that information with individuals seeking employment. Actively engage employers and maintain an actionable network and database reflecting employment opportunities in an identified service area. Actively engage and collaborate with personnel representing employers, secondary and postsecondary education institutions, and workforce development providers to identify, understand and remove barriers to employment. Provide employment skills assessments, resume and cover letter writing, job search, interviewing, and interpersonal /soft skills needed to participate in community partner engagements and ultimately secure and maintain gainful employment. Timely and accurate entry, management, and reporting of participant case records through the utilization of Efforts to Outcomes (ETO) database. Represent Goodwill in a professional and dignified manner. Collaborate efficiently with team members to support participant success. Actively participate in opportunities for professional development. Collaborate with and support WFD team members to achieve goals. Ensure that all practices are compliant with CARF accreditation standards. Provide necessary program coverage in the absence of VP WFD. Perform other duties as assigned.

Expected Results:
Develop a network of area businesses that understands how GICMH can benefit their organization and provide work experiences for GICMH participants. Placement of participants into services and/or jobs that meet their individual needs. Established performance goals are met or exceeded.