Safety, Integrity, Quality are the foundation or core values on which Tilcon New York Inc., a CRH company operates. Located in New York and New Jersey, Tilcon New York Inc. is an integrated materials company with multiple quarry locations, water terminals, heavy highway construction division, asphalt and recycle plants. Tilcon manufactures sells and ships, made in the USA, products of crushed stone, asphalt, sand, gravel and recycled materials throughout New York, New Jersey, and some areas of Pennsylvania. Growth opportunity, professional development and a culture of support and resources are provided to each employee for their personal growth and success within Tilcon New York Inc., and CRH.
Build relationships on the road and be the first point of contact supplying customers with asphalt and aggregates.
Overview and Impact
The Sales Representative (Account Manager) is a part of Tilcon's commercial sales department and provides sales expertise, customer focus, market knowledge, and product knowledge. They will be the first point and main point of contact with existing customers to ensure customer satisfaction, grow relationships, and make Tilcon NY the supplier of choice for all products and services related to asphalt and aggregates.
Core Responsibilities
Provides total account management, assisting existing customers through sales process from quote to delivery.
Coordinates and supports all actions between customers and operations.
Develop strong, practical knowledge of products and people on Tilcon sites.
Collaborates with all Tilcon lines of business to ensure customer satisfaction and business accountability.
Ensures accurate invoicing and customer stays within credit terms, supporting the collections process.
Builds and maintains long term relationships with customer base.
Demonstrates leadership in supporting our core values: People, Character, Performance and Innovation.
Participates fully in product training sessions, meetings, skills training and professional development classes.
Active participation in various trade associations and community involvement.
Provides timely preparation of paperwork, reports, and sales quotes.
CRM (Salesforce.com) updating with daily sales calls to log all customer interactions and market intel.
Quoting of customers with the assistance of Inside Sales when needed.
Monitors and informs management on market by gathering current marketplace data on pricing, products, delivery modes, and geography.
Displays professional demeanor both on the phone and in person.
Strict adherence to safety requirements and procedures as outlined in company policies.
Regular and timely attendance is required.
Additional duties as assigned or required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Required Education/Experience/Skills
BS degree in Marketing or other business-related discipline or a HS diploma with 5 years of sales or other relevant experience in the construction building materials industry.
General accounting knowledge.
Excellent interpersonal skills and ability to communicate effectively.
Excellent customer service skills.
Strong selling skills.
Ability to work independently and as part of a team to successfully complete all tasks in a timely manner.
Assertive, self-motivated and able to multi-task.
Strong organization skills with an acute attention to detail.
Ability to handle multiple projects/tasks and deadlines.
Safety focused and understanding of safety best practices.
Ability to perform a variety of duties, often changing from one task to another of a different nature in a fast-paced environment.
Ability to understand and follow verbal and written instructions.
Ability to problem solve and think outside the box.
Ability to negotiate with strong closing skills.
Knowledgeable in the Microsoft Office Suite (Excel, Word, PowerPoint, etc.), and Outlook.
Must be willing to travel and work away from home when required.
Ability to work flexible hours, including weekends, and at times holidays.
Preferred
Industry experience strongly preferred.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate. The employee is required to remain stationary and move for periods of time. The employee is required to use a computer for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust to focus. Employees in this job will continuously use fine motor skills, repetitive motions, move left and right. They may frequently move and reach, lower oneself to a low position or rise to a higher position. This position requires an employee to frequently drive. They may lift up to 25lbs and occasionally move up to 50lbs.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job will require both office work and field work. While performing the duties of this job, the employee is expected to work with others. They will occasionally work near moving mechanical parts, noise, near high heat and hot material. The employee may be occasionally exposed to wet and/or humid weather and/or muddy conditions. The noise level in the work environment in the office is usually quiet.
Competencies
People, Character, Performance, Innovation - formally and visibly demonstrate support and understanding of CRH and Tilcon's core values.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Drives Results - Consistently achieving results, even under tough circumstances.
Cultivates Innovation - Creating new and better ways for the organization to be successful.
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Resourcefulness - Securing and deploying resources effectively and efficiently.
Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications.
What CRH Offers You
Competitive Base Salary
Annual Bonus Potential
Medical/Dental/Vision/Prescription
$1,000 Referral Bonuses
Profit Sharing
Paid Time Off, Holidays
401k with Roth option & Competitive Company Match
Education Reimbursement Program
Employee Assistance Program
Company Paid Life Insurance
Short- & Long-Term Disability
Opportunities for Internal Mobility
Professional Development Opportunities
Company Discounts on products, goods, services, electronics, automotive, travel & more!
Opportunities for Community Engagement.
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Tilcon New York Inc., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
