Our client, a well-established organization located in Severn, MD, is seeking a friendly, professional, and detail-oriented Receptionist to join their team. As the first point of contact for visitors, clients, and employees, the ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment. This role is critical to maintaining a positive first impression of the company and ensuring smooth office operations.
Location: Severn, MD
Pay: $18-$21/hourly based on experience
Schedule: Monday-Friday
Responsibilities:
Greet and welcome visitors, clients, and employees in a friendly and professional manner.
Answer and direct phone calls to the appropriate department or individual.
Manage a multi-line phone system, taking accurate messages and responding to inquiries.
Schedule appointments and meetings, ensuring all relevant parties are informed.
Perform light administrative duties, including filing, data entry, and preparing office documents.
Maintain the front desk area and ensure it is clean, organized, and stocked with necessary materials.
Sort and distribute incoming mail and packages, ensuring timely delivery.
Monitor office supplies and equipment, placing orders as needed.
Qualifications:
High school diploma or equivalent required; associate's degree or some college coursework is a plus.
1+ years of experience in a receptionist, customer service, or front-office role.
Strong verbal and written communication skills with a professional phone demeanor.
Excellent organizational skills with the ability to prioritize tasks effectively.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to maintain confidentiality and discretion in handling sensitive information.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
