We seek a motivated and detail-oriented individual fluent in Cantonese, Chinese, or Mandarin to join our client's team. Responsibilities include providing customer service and administrative support.
Position: Bilingual Cantonese Administrative Assistant/Customer Service Representative
Location: Pasadena, CA
Salary: $18-$20/hr
Employment Type: Full-Time, temporary
Responsibilities
Handle customer inquiries.
Provide administrative support (scheduling, managing supplies, maintaining records).
Resolve customer issues and escalate as needed.
Prepare and process documents.
Assist other office staff as needed.
Requirements
Proficiency in Cantonese, Chinese, or Mandarin required
Strong communication and organizational skills.
Ability to multitask and prioritize effectively.
Previous experience in customer service or office administration.
Preferred: Experience in the insurance or tax industry.
Proficiency in Microsoft Office (Word, Excel, Outlook).
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
