Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office
Job Description
Returnable Drum Asset Manager
R-01285427
Site based role in Bridgewater, NJ
Join our exceptional team as a Returnable Drum Asset Manager in the Laboratory Chemicals Division (LCD) at Thermo Fisher Scientific! This is a key role within the Life Science Solution Group, providing abundant opportunities for career development and growth.
At LCD, we bring chemistry to life and enable our customers to achieve life-enriching results! With a strong commitment to delivering chemicals safely and efficiently, we aim to become the trusted partner for chemicals in the markets we serve. As part of our team, you will play a meaningful role in making the world healthier, cleaner, and safer.
Responsibilities:
Manage assets and optimize fleet sizes and processes to effectively manage customer programs, including onboard new customers.
Collaborate with customers to understand their chemical needs, analyze monthly forecasts and trends, and ensure timely delivery of products and program success.
Coordinate and handle all aspects of routine servicing and maintenance for returnable assets, including cleaning, validation, repair, pressure testing, and asset re-purposing.
Build reports and evaluate the health of the returnable drum fleet, taking proactive measures to prevent stockouts.
Process customer orders, verify the accuracy of information, and monitor backorders daily.
Provide outstanding customer service, addressing delivery issues and exceeding customer expectations.
Partner with internal functions, including Channel partners, Commercial, Service, Supply Chain, and Operations to ensure effective communication and high customer service levels
Participate in Practical Process Improvement (PPI) initiatives, document and streamline processes as needed
Skills and Requirements:
A bachelor's degree is required.
3+ years of relevant experience is preferred.
Experience in asset management, supply chain and planning, or chemicals manufacturing is preferred.
Prior chemicals manufacturing experience is a plus.
Ability to develop a deep understanding of our product portfolio and familiarity with Salesforce.
Proficiency in MS Office products (Excel, Outlook, PowerPoint, Teams).
Strong interpersonal and communication skills (written and verbal).
Excellent problem-solving abilities and ability to work independently with minimal oversight.
Join our team at Thermo Fisher Scientific, the world leader in serving science, with a mission to enable our customers to make the world healthier, cleaner, and safer. With a global team of over 100,000 colleagues, we offer an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services.
