Under the direction of theMLA Coordinator, the designated Operations Coordinator, and the SupportServices Manager, Medical Lab Assistants perform a variety of support servicesto the laboratory. Depending on the area in which an individual is assigned forhis/her shift, the responsibilities vary. The job duties are listed below for the workstations that an MLA may beassigned to.


Job Specifics Requirements:


Laboratory Procedures and Protocols


• Maintain established departmentpolicies and procedures, objectives, safety,environmental and infection controlstandards.


• Process a variety of specimens inaccordance to established protocols.


• Data entry into both the hospital andlaboratory information systems.


• Monitor the pneumatic tube system andthe timely processing of all specimens Received through it.


• Process add-on requests from clientoffices and from nursing units.


• Monitor requests for laboratorytesting that have not been processed through the Laboratory information system.


• Ensure that all outstanding ordersare accounted for and that any missingspecimens are found.


• Document the receipt of specimens inthe laboratory information system.


• Print and fax patient reports asrequested.


• Perform quality assurance checks onoutpatient requisitions to ensure the correctness of data entry.


• Sort and file requisitions in theappropriate location according to established protocols.


• Pull all out-patient requisitionsthat require follow-up with the physician offices in the morning.


• Maintain work area in a neat,orderly, and well-stocked fashion.


• Rotate into weekends and holidays asassigned to assure uniform quality of laboratory services.


• Communicate with medical, nursing,and office personnel regarding laboratory results and protocols.


• Provide back up for all areas ofresponsibility for an MLA regardless of the individual assignment.


• Perform other related duties asrequired or as responsibilities dictate.


Personal and Professional Growth


• Demonstrate the role of a medicallaboratory assistant in a professional manner.


• Assume accountability for his/herposition extends self when unusual need arises.


• Report for work on time and giveadequate notice of absenteeism or tardiness.


• Routinely undertakes additional taskswhen his/her assignment is completed.


• Accepts constructive criticismregarding own performance and strives to make improvements.


• Adheres to policies established formeals, breaks, dress code, and parking.


• Exhibits courtesy and respect topatients, families, physicians, clients, and co-workers.


• Maintains competencies through:Regular participation in service education programs.


• Demonstrates understanding of Fire andDisaster Plan, Infection Control, trauma Alert Protocol, and handling ofcritical patients.


• Demonstrates proficient laboratory skills viayearly competencies.


• Motivated and self-directed:


• Carries out responsibilities promptly and in aself-directed fashion.


• Seeks additional learning experiences.


• Contributes to Organizational Goals


• Utilizes concepts of preventivemaintenance and proper use of laboratory equipment.


• Is flexible and receptive to change.


• Participates in quality improvementactivities.


• Demonstrates excellent customerservice skills to promote customer satisfaction



Qualifications

Requires intense attention and concentration. Ability tohandle several processes concurrently. Ability to deal with a wide range of personalities. Basic computerskills which may be obtained thru on the job training.


Preferred; Medical terminology preferred.Accurate typing skills, Hospital or physician office experience helpful.


Preferred: Highschool diploma or GED preferred