Communicate with LTL team, manifest, maintenance, IT and members of management to ensure effective processes at all times.
Communicate via e-mail with carriers, dispatchers, sales team to schedule FTL/LTL pickups, assist to resolve shipping issues, special handling and additional inquiries pertaining to the LTL department.
Responsible for making sure all shipped loads are systematically closed out in the WMS at the end of shift.
Responsible for filing records, pulling files as requested and emailing/scanning them to the necessary parties.
Report all issues to leadership and upper management.
Report all count discrepancies from the scanner's paperwork. i.e., no pallet count or piece counts.
Always maintain a professional and courteous attitude.
Monitor order status to assure on time shipping.
Maintain "Tour Ready" clean and safe work area at all times.
Perform additional duties as assigned.
Regular attendance is an essential function of the Document Clerk position. Coordinate all absences with Supervisor to ensure desk coverage.
Physical Requirements:
The ability to lift up to 70 pounds is required along with being able to bend, stoop, stand, walk and twist as needed to perform the job.
