Employment Philosophy
Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all members of Carter-Haston team follow a management approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.
The 5 Basics
Community AppearanceIntentional PresentationExceptional HomesPrompt AttentionResident Satisfaction
The 5 Ps
PersonalityPurposePassionPreparationParticipation
Carter-Haston is an Equal Opportunity Employer and a Drug Free Workplace.
Responsibilities
Responsible for assisting in maintenance of grounds, common areas, and apartment homes in your assigned community; delivering exceptional and prompt service; and treating all community members with respectComply with all OSHA regulations and health/safety policies and procedures; adhere to EPA regulations and update property log; and report all unsafe activities or incidentsSupport expense control by fixing rather than replacing, when applicablePrepare vacant units for occupancy; utilize the Market-Ready Inspection form to ensure accuracy of market-ready unitsPerform preventative maintenanceMaintain pool area in the communityComplete service requests in an efficient mannerConduct daily property walks and remove litter, debris, and pet wasteResponsible for snow/ice removal of community including walkways, sidewalks, and parking lotsAssist Service Manager in maintaining shop and supply inventories in adherence to the annual budget; communicate needs to Service ManagerDeliver consistent excellent customer service that yields guest satisfaction through positive ratings and community reviews