In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.
We give you a world of potential
Computershare has an exciting opportunity for a permanent full-time IT Asset Manager to join our Computershare Technology Services team.
There are a few things that make this opportunity truly fantastic:
This is an exciting new role where you'll have the unique opportunity to pioneer and shape processes and strategies. You'll also be part of a dynamic and supportive team that encourages innovative ideas.
This role has a global reach where the influence you have will be felt cross-regionally.
We offer continuous learning opportunities and put emphasis on continued improvement, growth and career progression.
We offer a competitive total compensation package, with further details found below.
A role you will love
In this role, you'll ensure operational asset management alignment across regional field support teams in EMEA, Americas, and APAC. You will also play a pivotal role in coordinating global project deliverables, including end user device refresh, security patching, and larger IT initiatives such as OS upgrades.
In addition, you'll manage the budget for hardware and software procurement and lifecycle management, ensuring accurate tracking of expenditure and forecasting future asset needs.
Other key responsibilities include:
Developing and implementing policy for Hardware Asset Management (HAM) and Software Asset Management (SAM) acquisition, usage and retirement across all Computershare locations
Establishing automated processes for asset registration, allocation, returns, and disposals
Overseeing the procurement, deployment, and decommissioning of hardware assets such as laptops, desktops, smartphones, monitors, and peripherals
Creating and managing the annual budget for assets, ensuring alignment with business needs and financial goals
Forecasting future asset requirements and costs based on business growth and refresh cycles
Collaborating with procurement teams to source assets from approved vendors
Establishing and maintaining strong relationships with key vendors, ensuring competitive pricing and timely delivery of assets
Acting as the primary point of contact for global coordination of assets and any asset impacted IT projects
Developing and maintaining project timelines and ensure that regional teams meet key deliverables and deadlines
Working closely with IT, finance, and regional field support teams to align asset management activities with broader business objectives
Acting as a liaison between stakeholders to address specific end user needs, requirements, and escalations
Developing and providing regular reports on asset status, usage, and performance to senior management
Utilizing data to make informed decisions and improve processes
Continuously evaluating asset management processes to identify areas for improvement in terms of efficiency, cost, and user satisfaction
Adapting to changing and conflicting business priorities and demonstrate the ability to influence the team to work in an agile manner ensuring high levels of service quality
What will you bring to the role?
You have excellent communication and interpersonal skills and can effectively build relationships while working with stakeholders and partners at all levels. You also influence and challenge effectively and listen and respond to challenges.
You'll also bring:
5+ years of experience working across multiple ITIL aligned disciplines in a management capacity, especially Incident, Problem and Change
Demonstrable experience in establishing IT Asset Management, procurement or related roles
Proven experience with managing end user devices at a global scale, including budget oversight and financial tracking
Experience using asset management tools and systems (e.g. ServiceNow)
Strong vendor management and negotiation skills
Experience with ITIL process design & implementation
Experience developing and maintaining service agreements and managed service arrangements with internal team and external suppliers
Ability to keep the team updated on strategic initiatives by means of written updates and presentations
Solid leadership skills with the ability to coach and mentor direct reports and instill strategic objectives and direction
Bonus points if you have:
Experience operating in IT management roles in a financial services industry
Experience leading operational technology teams
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Compensation. The typical base pay range for this role is $115,000 - $150,000 USD. This base pay is specific to Edison, NJ and may not be applicable to all locations. This range reflects our good faith effort to pay fairly based on our job evaluation of this role and we tailor our offers within the range based on the selected candidate's relevant knowledge, skills, experience, and other job-related factors.
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ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
