Responsible for managing, maintenance, configuration, installation, upgrading, operations, and documentation of all assigned Windows and/or Linux Servers and server resources, Windows End-User Devices (Desktops, Laptops and Tablets) and Virtual Machines (Servers, VMWare ESXi VMs).
Specific duties may include:
Deploy, modify, maintain, and troubleshoot end-user and computer rights and permissions.
Install, upgrade, and optimize system components, software, and upgrades in compliance with Cyber Security and Digital, Information Technology, Analysis, Cyber (DITAC) Operation and Maintenance (O&M) requirements.
Replace faulty system hardware components when necessary. Works closely with the users of Digital, Information Technology, Analysis, Cyber (DITAC) networks in order to identify potential issues and resolve existing problems.
Develop, perform, maintain, test, and document regular backup operations. Implement appropriate processes for data protection, disaster recovery, and failover procedures.
Develop, modify, test, and implement disaster recovery operations.
Analyze and monitor system capacity and performance; perform routine maintenance of systems. Identify and remediate system performance issues.
Efficiently troubleshoot and resolve hardware and software issues. Document issues and resolutions, prioritize tasks/issues, and assess and document the impact and root cause.
Develop, update, and maintain DITAC's Lifecycle and O&M documentation (i.e., operating procedures, processes, and technical walkthroughs).
Coordinate with ISSOs to ensure systems are in compliance with DITAC's Authorization to Operate (ATO) and Continuous Monitoring (ConMon) requirements. Perform and document regular security vulnerability scanning, patching, hardening, remediation and/or mitigation of systems to maintain compliance with Cyber Security (DISA STIGs, ACAS scans, etc.).
Required Experience/Knowledge:
Experienced with Microsoft Windows Server and Desktop Operating Systems.
Able to communicate effectively to end-users and leadership; providing status and root cause as required.
Able to demonstrate excellent problem-solving skills.
Good with analytical and communication skills; both written and verbal.
Required to operate in a team environment consisting of both internal and external members, co-workers, and customers who may work remotely and/or be located at separate geographical sites.
Certifications to fulfill the Cyber Security Workforce Framework requirements per DoD 8570/8140. (Current Security Plus)
Desired Experience/Knowledge:
Experienced with Red Hat Linux.
Experience with creating, updating and maintaining scripts, automation tools and group policy (PowerShell, Tanium, HBSS, etc.).
Knowledge of Active Directory Domain Services.
Understanding of the Risk Management Framework, associated security controls, and STIGs.
Saalex Solutions, a division of Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. We employ a workforce of over 600 at military and NASA installations nationwide and have offices in Camarillo CA, Rockledge FL, Newport RI, Ridgecrest CA, Corona CA and Keyport WA.
