Posted in General Business 15 days ago.
Type: Full-Time
Location: Richmond, Virginia
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.
About the Opportunity
The Employee Experience Supervisor provides oversight, direction and leadership to the onboarding of new hires (employees and contingent workers) for 5th District and National IT within Human Resources Operations. This team works closely with our Centers of Excellence (Talent Acquisition, Employee Relations, Total Rewards) and interacts daily with employees in all departments. The Supervisor will provide oversight and direction into the responsibilities of onboarding employees and contingent workers. They will also be responsible for monitoring operational activities through key performance metrics, service level agreements and standard operating procedures. The Supervisor will lead and/or participate in delivering HR services with a focus on efficiency, data, and technology. The position will be responsible for developing talent, and engaging with senior leadership at the Federal Reserve Bank of Richmond and the Federal Reserve System’s National IT. This role will report to the Employee Experience Senior Manager.
What You Will Do:
Supervise a team of HR specialists that support Employee Lifecycle needs of the Bank and National IT
Identify opportunities for cross-training and career pathing to ensure that the area has the skills to anticipate and meet fluctuations in business demand.
Monitor performance metrics to ensure effectiveness of Human Resource service delivery
Identify operational efficiencies and seek improvements to Human Resource processes by evaluating and refining processes and procedures
Regularly interact with all levels of officers and managers to provide expertise to address and resolve highly complex Human Resources issues
Qualifications:
5+ years of relevant functional work experience
Demonstration of leadership skills
Bachelor's degree or equivalent experience
Expertise in problem solving, creativity and innovation to determine problem areas and provide fresh approaches to solving highly complex, significant Human Resources problems
Advanced analytical, planning, problem-solving, and organizational skills required to direct and lead staff
Other Criteria and Considerations:
Strong interpersonal and communication skills
Customer service focused with a strong desire to create a positive employee experience at all levels of the organization
Proactive and strong relationship management skills to effectively partner with HR COEs and business lines
Strong and effective problem-solving skills to handle complex HR related issues
Ability to navigate complex situations and determine a path forward with proactive input from key stakeholders
A mindset of continuous improvement and proven success in process improvement efforts
Ability to maintain a positive attitude in a fast-paced environment
Ability to successfully work with individuals of different levels within the organization and clearly articulate HR policies and procedures
Knowledge and experience working in HR operations is preferred
Discover the Reason Why So Many People Love It Here!
When you join the Richmond Fed, not only will you find a challenging and purposeful career, you will also have access to a wide range of benefits and perks that support your health and wealth including:
Hybrid Work Environment
Great medical benefits
Pension and 401(k) with employer match
Paid time off
Tuition reimbursement
Employee resource networks
Paid volunteer leave
Onsite amenities that make working here fun
Other Requirements and Considerations:
Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions.
If you need assistance or an accommodation due to a disability, please notify rich.recruit@rich.frb.org.
Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).
Sponsorship is not available for this role. Selected candidate is subject to special background check procedures.
Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications/experience.
The Fifth District provides a hybrid work environment. This position is required to be onsite on Tuesday, Wednesday, and Thursday each week.
Applications are reviewed on a rolling basis until December 13th.
Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
|
Beacon Hill Staffing Group, LLC
|
|
Beacon Hill Staffing Group, LLC
|
|
Beacon Hill Staffing Group, LLC
|
