Job Description:

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

Responsible for the direct supervision of street supervisors. Maintains daily bus operations by overseeing on-street operations and response to emergent issues, incidents, accidents, and issues related to service delivery. This is a safety sensitive position subject to the rules and regulations of the Drug and Alcohol Policy.

Duties & Responsibilities:    
ESSENTIAL:

• Conducts staff recruiting and oversight: conducts interviews, assigns work, trains, coaches, and counsels employees to ensure consistent application of Employee Guidelines, processes, and procedures. Conducts performance reviews and holds employees accountable for optimal performance of their responsibilities.


• Manages coordination efforts with internal departments and external agencies related to on-street activities. Oversees response to incidents, accidents, emergencies, adverse weather, service disruptions, detours, schedule changes, special service operations, special events, and other emergent issues.


• Implements safety and policy awareness adherence campaigns to ensure safety, consistency, quality of service is provided by both RTD and contract partner operators/supervisors.


• Coordinates with Safety, Legal, Risk Management, Human Resource staff, and other internal partners regarding the proper reporting and tracking of incidents and accidents.


• Monitors on-street bus operations for responsiveness and to ensure safety, reliability, schedule adherence and performance of service and staff.


• Manages the coordination of temporary routing for special event and construction detours with internal and external partners. Coordinates with internal and external partners to limit disruptions and impact of the various detours to our patrons.

OTHER:

•  All job-related duties as assigned.
   

Qualifications:  

• High School Diploma or equivalent.


• A minimum of two years Street Supervisor which includes Field Supervisor with experience providing direct and on-site supervision of operations and a minimum of 1 year of incident/accident investigations.  


• Proficient knowledge regarding policies and procedures as they apply to bus operations, street supervision/field supervision, and accident/incident investigation.


• Ability to communicate effectively, orally and in writing.


• Ability to work unusual hours, split shifts, nights, weekends and holidays.


• Ability to use sound judgment.


• Ability to independently manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.


• Proficient with Microsoft Office Suite.


• Proficient with CAD/AVL system.

OR

•  An equivalent combination of experience, knowledge, skills, abilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.

• While performing the duties of this Job, the employee is regularly required to stand, walk and talk or hear. The employee is occasionally required to reach with hands and arms and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


• While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually loud.

CORE COMPETENCIES: PROFESSIONAL

SAFETY: Promotes safety as agency’s number 1 priority in decision-making, reporting, learning, mitigation and follow-up. Zero tolerance for unsafe conditions or acts. Promotes continuous improvement of safety culture.

COMMUNICATION (D): good written and verbal communication, organized thought processes, polite and respectful of others, adapts presentations to the audience

ANALYSIS/PROBLEM SOLVING: thoroughly thinks out and evaluates alternatives, innovative problem resolution, pro-active approach, initiative to resolve problems

WORKLOAD MANAGEMENT (D): works with little direction and supervision, timely completion of projects, makes time for unplanned assignments, adapts to changing priorities

ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures.

JOB SPECIFIC COMPETENCIES

SUPERVISION: provides training and regular feedback, encourages educational development, consistently follows CBA in performance management of represented employees, initiates performance plans and disciplinary actions at appropriate times, plans ahead to prepare and present appraisal to salaried employees within thirty days of due date (only exception is unplanned extended absence)

ACTION ORIENTATION: persists and finishes projects despite obstacles, or redirects when necessary; takes action and addresses opportunities with little supervision; takes extra steps to prevent mistakes or create opportunities

FLEXIBILITY: able to adapt behavior, opinions, tactics, and strategies to different situations, individuals, or changing priorities

We are considering all applications for this position until the close date of 12/24/2024. For consideration, please be sure to apply before the posting end date.
 

RTD provides equal employment opportunities to all employees and applicants for employment without regard to race (including traits historically associated with race, such as hair texture, hair type, or protective hairstyles), color, religion, national origin, ancestry, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, age, genetic information, disability, service in the military, marital status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
 

CAREER MAP:
Based on job performance, experience, education and position availability the next step on the career map for this position may be:

Assistant General Superintendent of Street Operations
 

Pay Range:

$84,407.00 - $119,224.25 Annual

RTD is an Equal Opportunity Employer, please see our EEO policy ( https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO%20Policy%20Statement-%20UPDATED.pdf )

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate’s relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.

Apply Now