Field Service Tech (Mechanic), typically work Monday-Friday 6am-3:30pm. In this position, you will troubleshoot and diagnose problems on various types of heavy equipment and make necessary repairs to the equipment. These duties would include all aspects of providing end user customers with a timely and efficient service experience and may require overtime. Work may be split between onsite at the Aspen shop and in the field at customer locations. Field work is accessed via company supplied truck and at times may require overnight travel. Will also be expected to keep knowledge/skills updated by attendance at factory training courses.
*Candidates hired for this role will receive a $3,500 sign-on bonus, payable after 90 days continuous service; and be eligible for our Tool Reimbursement Program of up to $1,500 per calendar year
ESSENTIAL JOB FUNCTIONS:
Troubleshoot problems on various pieces of equipment based on customer explanation
Diagnose the problem using knowledge of hydraulics and electronics repair
Operate hand tools & equipment
Initiate ordering of necessary parts to make the repairs
Complete required paperwork
Check that all functions are correct
Check for leaks and loose fittings
Check that tolerances and torque specs are correct
Test pressures and record them on the test sheet
Communicate with supervisor when there are problems on a job
Assist in scheduling daily tasks and promote future work to meet utilization requirements
Will have direct customer interaction and communication
Make recommendations for changes in procedure or job functions that are considered to be in the general interest
Perform other job-related duties assigned by management
JOB REQUIREMENTS:
Applicant will need a current Federal Medical Examination Card.
Strong mechanical aptitude – technical understanding of hydraulics, electrical and primary functions of a broad range of equipment used in our industry
Knowledge of basic hydraulics and 12-volt electrical systems
Knowledge of wiring stop/start systems and ability to use programmer.
Knowledge of sizes of fittings and hydraulic hoses
Able to operate saw for cutting steel
Able to operate plasma cutter
Able to use oxygen/acetylene torch
Ability to adjust pressures and reliefs
Basic math skills
Ability to read and understand electrical and hydraulic schematics
Mechanical design and/or practical experience in hydraulics, structural or mechanical layout
High level of Mechanical Aptitude: Ability to understand fundamentals of mechanical systems as related to the commercial truck industry
Technical college degree desired, or structured on-the-job training program successfully completed
2 years’ experience in field service of heavy equipment.
HEALTH & SAFETY REQUIREMENTS:
Perform job functions in a safe manner.
Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed.
Know and follow established job specific and facility wide safety and health procedures and rules.
Actively participate in safety and health training and demonstrate competency based on training received.
Bring safety and health issues, unsafe acts, and safety suggestions to management’s attention or correct those you can.
Have the ability to obtain a DOT card.
WORKING CONDITIONS:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position will be required to work in an environment with exposure to elements such as extreme temperatures and various weather conditions, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises. While performing the duties of this job, the employees is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. There is frequent lifting and/or moving of up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus.