Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Job Description: In this role, the Recovery Support Staff will ensure that an effective therapeutic milieu is maintained in agency programs. This entails the completion of basic functions for monitoring client safety and welfare, ensuring adherence to medication regimens, as applicable, and providing contingent support in life skills, recreation and leisure activities, and crisis management. The Recovery Support Staff may work in tandem with other program staff or alone on overnights, weekends, and holidaysSchedule: Full TimeLocation: Upper Darby, PAProgram: Community Residential Rehabilitation ProgramPay Rate: $18 /hourJob Functions:
Maintain effective and efficient communication with direct supervisor.
Report to direct supervisor, and other administrative staff as required, in a timely and comprehensive manner.
Complete other responsibilities as assigned by direct supervisor.
Maintain personal compliance with all training requirements and personnel documentation standards.
Complete all personally required trainings as per Professional Development Plan.
Submit to Human Resources in a timely manner, copies of all required documentation regarding degree, licenses, certifications, clearances, and form trainings.
Possess knowledge of all laws, regulations, contractual requirements, and agency policies and procedures governing the services performed.
Provide services as defined by the program description, best practice standards and in full compliance with licensure standards.
Utilize outcome data to evaluate own service delivery.
Monitor effectiveness of own service delivery based on outcome measures including Quality of Life Inventory, consumer satisfaction surveys, and treatment/service reviews.
Make changes to own service delivery to improve outcomes, as needed.
Possess knowledge of Incident Management procedures and reporting protocols.
Write internal Incident Reports and submit to supervisor within 24 hours.
Notify Incident Point Person immediately if incident is reportable in HCSIS.
Notify supervisor or on-call designee of all incidents in prescribed timeframe.
Establish and maintain effective working relationships with consumers, their families, community support service representatives, co-workers, and other agencies.
Recognize program needs.
Identify and report ways to improve facilities, including maintenance, safety, and supplies issues.
Identify and report opportunities for recreational activities for consumers.
Possess knowledge of fiscal policies and procedures.
Complete required forms in an accurate and timely manner.
Submit accurate and timely timecards and expense reports.
Ensure a safe, therapeutic environment for consumers
Provide services as dictated by client and program needs
Check on well-being and safety of consumers at regularly-scheduled intervals
Monitor consumer medication regimens, as applicable
Provide instruction and hands-on support to promote development of skills identified in service plans
Provide quality and timely documentation of services
Function as part of a team
Participate in individual and/or peer supervision, as well as all program staff meetings
Provide backup for other works in the program
Minimum Requirements:Education/Experience: Associate's Degree with 1 year experience in a human service-related field OR equivalent in training/experience.Licensure/Certifications: None RequiredRequired Clearances: Pennsylvania Child Abuse Clearance, Criminal Clearance, and Fingerprint-based federal criminal history; Valid Driver's License and Verification that the employee is not on any Medicaid/Medicare Exclusion list.Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and ExperienceWhat's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):
Competitive Pay
Medical, Dental, and Vision Insurance
Tuition Reimbursement options
Flexible Spending Accounts (Health, Dependent, and Transportation)
Life Insurance
Disability Insurance
Paid Time Off
403(b) with Employer Match
Employee Recognition Programs
Employee Referral Bonus opportunities
Discounts through "Tickets at Work"
And More!
Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers .
