We are seeking a detail-oriented and organized Deduction Specialist to join our finance team. The Deduction Specialist will be responsible for managing and analyzing customer deductions, ensuring accurate financial reporting, and working closely with various departments to resolve discrepancies. The ideal candidate will have strong analytical skills, a good understanding of accounting principles, and experience in accounts receivable or financial analysis.
Key Responsibilities:
Review and analyze customer deductions (e.g., chargebacks, discounts, and payment discrepancies) to determine validity.
Investigate and resolve deduction issues by coordinating with sales, customer service, and finance teams.
Process, track, and record all deductions in the system, ensuring accurate data entry and documentation.
Reconcile deduction balances and ensure proper allocation against open invoices or contracts.
Prepare reports on deduction trends, discrepancies, and resolutions for management review.
Collaborate with the sales team to resolve issues related to pricing discrepancies, contracts, and promotions.
Develop and implement processes to improve the efficiency and accuracy of deduction management.
Monitor and ensure timely collections of outstanding deductions and communicate with customers when necessary.
Maintain accurate records for audit purposes and assist with financial reporting during month-end and year-end close processes.
Provide feedback on recurring deduction issues and recommend process improvements to reduce future discrepancies.
Qualifications:
Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent work experience).
3+ years of experience in accounting, finance, or accounts receivable (experience in deduction analysis or billing preferred).
Strong analytical skills and attention to detail.
Proficiency in Microsoft Excel (pivot tables, vlookups, etc.) and other accounting software.
Excellent written and verbal communication skills.
Strong organizational and time-management abilities.
Ability to work independently and collaboratively in a team environment.
Problem-solving skills and ability to manage multiple tasks in a fast-paced environment.
Preferred Skills:
Experience with ERP systems, Epicor.
Knowledge of chargebacks, deductions, and credit management processes.
Experience in contract and service agreement review