Job Description:

Job Summary

Make a positive difference in the lives of veterans and military affiliated students as they peruse a degree from Kutztown University. Join a team of dedicated Student Affairs professionals helping students from orientation through graduation have a successful college career.

Reporting directly to the Senior Associate Dean/Chief Diversity Officer, the Director is responsible for managing, coordinating, and implementing programs and services tailored to meet the needs of veteran and military-affiliated students. The Director directs and approves all operational and budgetary aspects of the University's military and veteran center as well as dependent services.

The Director manages and monitors the university's military and veteran student services; responsible for maintaining liaison between the university and the Department of Veterans Administration and other federal and state military-benefit issuing agencies; providing input on Veteran outreach and recruiting programs; works closely with all departments on campus to support recruitment and outreach programs, academic and financial assistance and student support activities; guides and mentors prospective and enrolled student-veterans and eligible family members through all phases of their university career.

Serve as leader, advocate and primary support person for veteran and active military students, produce, coordinate and schedule workshops and programs that enhance the campus experience for the particular student population including orientation, socialization and academic support, as well as raise the awareness of university staff, faculty and students on veteran student issues. Provide assistance for current students in the targeted population to seek access to external community based or veteran based services. Provide leadership to improving the campus climate for students who are veterans or active military.

This is a SUA-3 position, with a starting salary of $60,147.00.


Essential Duties and Responsibilities

• Provide coordination for the day-to-day operations of the Kutztown University Veterans Center.


• Review, create and/or collaborate with other university service delivery offices in maintaining accuracy on veteran affairs topics.


• Provide liaison services for Veteran and active military students with various aspects of administration and faculty.


• Maintain an understanding of regulatory, compliance, and the legislative landscape related to potential changes in services.


• Assist students in seeking campus-based resources in all matters.

Minimum Qualifications

• Bachelor's Degree


• Ability to handle complex, sensitive, and confidential issues.


• Strong organizational skills


• Experience with budget management


• Excellent written and oral communication skills.


• Ability to conduct research and analysis of data and other kinds of information and prepare reports with findings and recommendations.


• Fluent with office technology and computer programs, including working with the Microsoft 365 Office Suite (WORD, Excel, SharePoint, Power Point, Adobe Acrobat etc);


• Ability to manage an active, student-centered office.


• Must demonstrate critical thinking, initiative, and the ability to work independently.


• Cultural competency as it relates to working with communities of color; LGBTQ+ individuals; working with people of various faiths/non-faith, abilities, ethnic backgrounds, and other diverse populations.

Preferred Qualifications

• Master's Degree


• Military experience and/or experience in military serving office/department.


• Experience with assessment of programs, events, and initiatives.


• 5 or more years of higher education/student affairs experience


• Knowledge or ability to learn other computer skills including webpage management; Banner (SMS) and other university online operations.

Supplemental Information

Applications & resumes will be accepted until position is filled, however; to ensure full consideration, application materials should be received no later than the end of day on December 22, 2024.


The starting salary for this position is $60,147.00, based on the SCUPA Collective Bargaining Agreement.

All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.

Successful interview, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.

The University is very interested in hiring employees who have had extensive experience with diverse populations.

Kutztown University is an AA/EOE/member of the PA State System of Higher Education and actively solicits applications from women and minority candidates.




Non-Discrimination Statement
Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at 610-683-4700 or by e-mail at pena@kutztown.edu. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University's Title IX Coordinator, located in Old Main A-Wing, Room 02A, by phone at 610-683-4782 or by email at titleix@kutztown.edu, or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at 800-421-3481 (TDD: 800-877-8339), by fax at 202-453-6012, or by e-mail at OCR@ed.gov. Kutztown University's Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at https://www.kutztown.edu/about-ku/administrative-offices/social-equity.html.

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